ACMT Recertification — A 1-day course

 Open Public Course Closed In-House Course

Synopsis

This course will prepare you for the Apple Hardware Recertification exam (9L0-312).

The Apple Hardware Technician Certification program continues to combine the Desktop (ACDT) and Portable (ACPT) Examinations and Certifications to the Apple Certified Macintosh Technician (ACMT) Certification which was released in 2007.

Intended Audience

• ALL current Apple Certified Desktop (ACDT) and/or Portable (ACPT) Technicians whose certification are due to expire.
• ALL current Apple Certified Macintosh Technicians (ACMT) whose certification are due to expire.

Course Prerequisites

You must have an exisiting ACDT, ACPT or ACMT certification that is about to expire. We recommend you take the recertifcation course no more than 30 days before your expiry date. Please check which recertification exams you are required to take by logging in to Apple Certifications.

Mac OS Re-Certification

This course covers the following exam:

• Mac OS Recertification (9L0-353)

The cost of this course includes the cost of the Mac OS X exam.

Publicly scheduled dates, locations, and prices

Course Contents

ESD Precaustions

• In this course, you will review how electrostatic discharge (ESD) can damage equipment.
• In addition, you will be shown work practices that can guard against such damage.

Apple Ethics and Business Policies

• Understanding of Apple's Ethics and Business Policies and how to apply them within your role as an Apple Technician.
• Covering Apple's business conduct helpline, Apple's privacy policy and Apple's supplier code of conduct policy.

Technician Safety

• Overview of Servicing a CRT Macintosh, Hazardous Materials and Specific Macintosh Safety Procedures and Tools.

ESD Precautions

• ESD damage
• Myths
• Guidelines
• Essential Components

Accidental Damage

• How to identify, deal with customers and process the repair with Apple.

Time Capsule

• Introduction to Apple's new Wi-Fi 802.11n Airport Base Station with Time Machine Backup facility.

MacBook Air (Late 2008)

• This course covers features of MacBook Air (Late 2008) introduced in October 2008.

MacBook (Early 2008)

• This course covers features of MacBook (13-inch, Aluminum, Late 2008) and MacBook (13-inch, Late 2008) introduced in October 2008.

MacBook Pro (Late 2008)

• This course covers features of MacBook Pro (15-inch Late 2008) and MacBook Pro (17-inch Late 2008) introduced in October 2008.

Cinema LED Display (24-inch)

• This course covers features of the Apple LED Cinema Display (24-inch) introduced in October 2008.

MacBook (13-inch Early 2009)

• This course covers features of the MacBook (13-inch, Early 2009) introduced in January 2009.

MacBook Pro (17-inch Early 2009)

• This course covers features of the MacBook Pro (17-inch, Early 2009) introduced in January 2009.

iMac (Early/Mid 2009)

• This course covers features of the iMac (20-inch, Early 2009) and iMac (24-inch, Early 2009) introduced in March 2009, and the iMac (20-inch, Mid 2009) introduced in May 2009.

Mac Mini (Early 2009)

• This course covers features of the Mac mini (Early 2009) introduced in March 2009.

Mac Pro (Early 2009)

• This course covers features of the Mac Pro (Early 2009) introduced in March 2009.

Early 2009 Wireless Products

• Information on the correct setup and usage of Apple's latest versions of Apple Service Diagnostics (ASD).

Xserve (Early 2009)

• This course covers features of the AirPort Extreme (Early 2009) and Time Capsule (Early 2009) introduced in March 2009.

MacBook Pro (13-inch Mid 2009)

• This course covers features of the MacBook Pro (13-inch, Mid 2009) introduced in June 2009.

MacBook Pro (15-inch Mid 2009)

• This course covers features of the MacBook Pro (15-inch, Mid 2009) introduced in June 2009.