Software Asset Management Practitioner (SAMP) — A 4 day course

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This course covers the software asset management (SAM) processes as described in the SAM module within IT Infrastructure Library (ITIL® v3) and closely follows the ISO 19770-1:2006 Standard. The training also considers the interdependencies between ITIL® Service Management principles in general and SAM.

This is a Practitioner course and leans heavily on discussions and workshops designed to reinforce the concepts being taught and to build the delegates confidence in implementing SAM. The course is also designed to encourage debate, and the sharing of knowledge and experience between delegates.


By the end of the course, delegates will have a detailed understanding of all the key components of SAM, and be able to return to their organisation and make a significant contribution to the SAM process.

On completion of this course delegates will be able to demonstrate their competence in, and their ability to:


At least 50% of the time is spent in group exercises working through real life SAM issues and tasks such as:

Introduction to SAM

The business case

Planning for SAM


Establishing and maintaining controls

Publicly scheduled dates, locations, and prices

A schedule of dates for this subject is not currently available. Please call 0333 210 0140 or use our contact form to enquire about places and availability.

Suitable For

The course will primarily benefit those already involved in the areas of SAM including IT process/ asset managers and software compliance managers.


Delegates with no SAM background may find it beneficial to attend the British Computer Society (BCS) Certificate in Software Asset Management Essentials course.


There is no examination linked to this course.

* ITIL® is a registered trade mark of AXELOS Limited.