Cisco - Contact Centre Training Courses at GBdirect
This section of the site contains a range of Cisco - Contact Centre training courses.
Courses offered in this topic are as indicated (
Open Public Course
Closed In-House Course)
- ICMPT Fundamentals (ICMPTFUN) — A 1-day course

- Cisco ICM Product Training Part 1 (ICMPT1) — A 4-day course

- Cisco ICM Product Training Part 2 (ICMPT2) — A 4-day course

- Cisco IP Contact Center Enterprise (IPCCE) — A 4-day course

- IPCC Fast Track (IPCCFT) — A 10-day course

- Unified Contact Center Express Advanced (UCCXA) — A 4-day course

- Unified Contact Center Express & Unified IP IVR Deployment (UCCXD) — A 5-day course

If you require any information about attending one of our Cisco - Contact Centre training courses, please contact us via the ‘Training Enquiries and Feedback Form’ or by phone on 0800 651 0338.
