Cisco Unified Communications Manager v7.0 (CCM) — A 5-day course

contact usEnquire about this course


Please note that this course has been retired and is no longer available. Please see the Cisco page for courses currently available in this subject area.

This 5 day hands on course prepares you for the planning, installation, configuration, and maintenance of a Cisco Unified Communications solution in a single and multisite environment. It is important to fully understand and utilize the features and benefits of a Cisco Unified Communications Manager platform and this course aims to ensure delegates have the knowledge and skills required to succesfully deploy CUCM v7, and it's relationships with IP phones, gateways and applications.

Practical experience is a key element of this class and you will be involved in lab activities in which you will configure Cisco Unified Communications Manager v7.0, configure gateways and build route plans to place intracluster, intercluster and PSTN calls. You will also configure telephony class of service (calling restrictions) and numerous user telephone features, services, media resources, mobility and new Cisco Unified Communications Manager features, like BLF Pickup, Local Route Groups.

Course Objectives

After completing this training course the student will be able to:

Intended Audience



This course has been retired and is no longer available.


Getting Started with Cisco Unified Communications Manager

Configuring Cisco Unified Communications Manager

Enabling On-Net Calling and Off-Net Calling

Implementing Media Resources, Features, and Applications

Implementing Multisite Deployments

Implementing Bandwidth Management and Call Admission Control

Implementing Features and Applications for Multisite Deployments