Introducing Cisco Voice and Unified Communications Administration (ICOMM) — A 5 day course

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Synopsis

Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0 teaches learners how to maintain and operate a Cisco Unified Communications solution that is based on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence.

This course provides the learners with the knowledge and skills to achieve associate-level competency in Cisco Unified Communications.

This course introduces the architecture, components, functionalities, and features of Cisco Unified Communications solutions and describes how daily job tasks, such as system monitoring, moves, adds, and changes are performed on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence.

Objectives

After completing the ICOMM course, students will be able to:

Contents

Course Introduction

Overview of Cisco Unified Communications Solutions

Overview of Administrator and End-User Interfaces

Call Flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express

Endpoint and End User Administration

Enablement of End User Telephony and Mobility Features

Enablement of Cisco Unity Connection and Cisco Unified Presence

Cisco Unified Communications Solutions Maintenance

Publicly scheduled dates, locations, and prices

A schedule of dates for this subject is not currently available. Please call 0333 210 0140 or use our contact form to enquire about places and availability.

Suitable For

Network Administrators and Network Engineers

CCNP Voice candidates

Systems Engineers

Prerequisites

The knowledge and skills that a learner must have before attending this course are as follows:

Examination

The ICOMM v8.0 course is recommended as preparation for exam:

This course is part of the CCNA Voice Certification path.