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Influencing Skills — A 2-Day Course

Course Synopsis

This course will enable you to achieve your aims and objectives, while building rapport based on mutual trust and respect. You will learn skills, techniques and strategies to adapt your influencing style to deal effectively with the range of people you will encounter.

Course Objectives

On completion of this training course, delegates will be able to:

Publicly scheduled dates, locations, and prices

London — £845 (+VAT)

  • 16–17 Aug 2010
  • 21–22 Sep 2010
  • 18–19 Oct 2010
  • 23–24 Nov 2010
  • 14–15 Dec 2010
  • 7–8 Feb 2011
  • 14–15 Mar 2011
  • 25–26 Apr 2011
  • 2–3 Jun 2011
  • 7–8 Jul 2011

Manchester — £845 (+VAT)

  • 18–19 Oct 2010
  • 14–15 Feb 2011
  • 16–17 May 2011

Leeds — £845 (+VAT)

  • 27–28 Sep 2010
  • 6–7 Jan 2011
  • 4–5 Apr 2011
  • 4–5 Jul 2011

Edinburgh — £845 (+VAT)

  • 18–19 Nov 2010

Outline Course Contents

Establish personal objectives for the course

Influencing Styles - yours and others'

What makes an effective and ineffective communicator?

Influential and non-influential behaviours

Key behaviours that will help you influence and persuade

The definitions of power and influencing

Sources of power

Using power in influencing

Influencing strategies

Manipulation and defensiveness

The 'pull' technique

Behavioural styles - making your case

Observing influencing strategies in practise - video analysis

Completion of a personal action plan