ITIL Foundation Bridging from Version 2 to Version 3 — A 1-Day CourseCourse DescriptionThe ITIL® V3 Foundation Bridging Course gives candidates a fast track route to an ITIL® version 3 Foundation certificate level of knowledge. This one-day course provides first-level training and is designed for holders of existing ITIL Foundation Certificates from earlier ITIL versions. The aim of the course is to highlight the new topics in ITIL version 3 and the main differences from earlier ITIL Versions. Learners will gain a strong understanding of the enhancements to ITIL best practice brought about through the version 3 refresh. Course ObjectivesThis course will enable delegates to:
Intended AudienceAnyone who has an ITIL V2 Foundation qualification who either would like to upgrade their certification and knowledge, or requires a v3 Foundation certificate as a pre-requisite for further ITIL v3 qualifications. ExaminationThe ITIL Foundation Bridging Course prepares delegate for the Foundation Bridging Certificate in IT Service Management examination. The examination is included in the course and sat at the end of the day. It is a 30-minute multiple choice paper consisting of 20 questions and delegates must answer at least 13 questions correctly to pass. Course PrerequisitesDelegates must come with a good knowledge of ITIL V2 as this course is not intended to give delegates a refresh of V2. It is aimed to upgrade from V2 to V3 and explain what's new and what has changed. Publicly scheduled dates, locations, and pricesCentral London — £295 (+VAT)
Leeds — £295 (+VAT)
Manchester — £295 (+VAT)
Wokingham — £295 (+VAT)
Birmingham — £295 (+VAT)
Milton Keynes — £295 (+VAT)
Reading — £295 (+VAT)
Bristol — £295 (+VAT)
Swindon — £295 (+VAT)
Leicester — £295 (+VAT)
Coventry — £295 (+VAT)
Sunderland — £295 (+VAT)
Edinburgh — £295 (+VAT)
Glasgow — £295 (+VAT)
Course OutlineThe Service Management Lifecycle - the new 5 core booksAdditions and amendments to the core processesThe introduction of Service Models and Service Provider TypesRoles, Functions and Organisational modelsExplanation of the ITIL Version 3 exam structure* ITIL® is a Registered Trade Mark and a Registered Community Trade Mark of the Office of Government Commerce and is Registered in the U.S. Patent and Trademark Office.
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ITIL training UK enquiriesITIL training UK pricesFor publicly scheduled training (individual places), see our UK training schedule. In-house training for company groups is charged at a daily rate per group — see our In-House UK Training Guidelines. Publicly Scheduled Training LocationsWe currently run public training courses in the following locations:
Most UK public training courses are available on a monthly basis. Please see the individual course outlines or our public training schedule for details. In-house (on-site) training locationsWe deliver in-house courses at client premises and/or training facilities in any part of the world which is practically and commercially accessible. Our In-house training guidelines outline our basic requirements and our UK pricing structure. To estimate costs for training in other countries, simply convert to your local currency and then make a rough calculation of our tutor's costs for travelling to and staying at your location. |
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West Yorkshire Office
GBdirect Ltd
Training: 0800 651 0338 Please call between 0900 and 1700 (UK time) on Monday to Friday South East Regional Office
GBdirect Ltd
Training: 0800 651 0338 Please call between 0900 and 1700 (UK time) on Monday to Friday Please note: |
