Coaching for Results — A 2 day course

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Synopsis

In today's competitive environment the pressure on managers to get the best out of people continues to grow - one way of achieving this is through coaching. Coaching is extremely cost effective and reaps great rewards, providing the coach understands the process and obtain the necessary skills.

This course is designed to improve participant's understanding of the coaching process, develop their coaching skills and enable them to introduce coaching back at the workplace.

Objectives

On completion of this training course, delegates will be able to:

Contents

Establish personal objectives for the course

Why manage performance?

What is coaching?

How does coaching compare with other systems?

The characteristics of a good coach

The learning cycle and learning styles

The spectrum of coaching skills

What do coaches do?

Key coaching skills: building rapport, contracting, questioning and listening skills, observing and analysing, giving feedback

Selecting a coaching style - the skill/will matrix

The GROW model of coaching

Conducting a coaching session

Motivating your team

Negative cycle of de-motivation, positive cycle of motivation

Evaluating coaching

Putting it all together - coaching case studies

Completion of a personal action plan

Publicly scheduled dates, locations, and prices

Select a date to enquire about availability of places. For dates after 28 January 2017, please call 0333 210 0140 or use our contact form to enquire about places and availability.

Birmingham — £845 (+VAT)

London — £845 (+VAT)

Suitable For

Managers who need to coach their team members to maximise their effectiveness will benefit from attending this course.

Prerequisites

None specified