Coaching for Results — A 2 day course
In today's competitive environment the pressure on managers to get the best out of people continues to grow - one way of achieving this is through coaching. Coaching is extremely cost effective and reaps great rewards, providing the coach understands the process and obtain the necessary skills.
This course is designed to improve participant's understanding of the coaching process, develop their coaching skills and enable them to introduce coaching back at the workplace.
On completion of this training course, delegates will be able to:
- define coaching and describe the coaching cycle
- identify what helps and what hinders the coaching process
- enhance your skills as a coach including the use of feedback to help individuals develop
- develop the confidence to encourage people to solve their own work problems
- recognise coaching opportunities to develop staff
Establish personal objectives for the course
Why manage performance?
What is coaching?
How does coaching compare with other systems?
The characteristics of a good coach
The learning cycle and learning styles
The spectrum of coaching skills
What do coaches do?
Key coaching skills: building rapport, contracting, questioning and listening skills, observing and analysing, giving feedback
Selecting a coaching style - the skill/will matrix
The GROW model of coaching
Conducting a coaching session
Motivating your team
Negative cycle of de-motivation, positive cycle of motivation
Putting it all together - coaching case studies
Completion of a personal action plan
Publicly scheduled dates, locations, and prices
Birmingham — £845 (+VAT)
Glasgow — £845 (+VAT)
London — £845 (+VAT)
Managers who need to coach their team members to maximise their effectiveness will benefit from attending this course.