Mentoring Skills — A 2-Day Course

 Closed In-House Course

Course Synopsis

In a competitive market, it is essential that organisations have highly developed people through on the job training. There are various methods to develop other people, for which one method is mentoring. Mentoring is not a new development process, it has been used successfully for a very long time.

This course is designed to raise participant's awareness towards the benefits of mentoring and enable them to successfully introduce a mentoring scheme into their organisation.

Anyone who is new to mentoring or wants to improve their existing mentoring skills will benefit from attending this course.

Course Objectives

Delegates will learn how to:

• Explain the role of the mentor and the benefits of a mentoring programme
• Identify the steps in the process of mentoring, including identifying the protégés towards their goal and evaluating the performance of the protégé
• Recognise the qualities of a mentor and protégé, and state the importance of selecting the right people for a mentoring scheme
• Manage the process of mentoring, including launching the scheme and monitoring/ evaluating progress
• Identify potential problems of mentoring schemes and how they can be managed
• Use coaching and counselling skills that help them to set and review the protégés learning.

Outline Course Contents

Establish personal objectives for the course

The history of the mentoring process

Personal mentors

Famous mentoring relationships

Qualities of a mentor

The mentoring development scale

A comparison of coaching and mentoring roles

The role of a mentor

Phases in the mentoring life cycle

The four stages in the mentoring process

Benefits of mentoring

The first meeting

Establishing ground rules

Learning styles and their application to the mentoring process

The mentor's toolkit

Levels of communication

Questioning skills

Listening skills

Objective setting

Feedback - giving, receiving, the feedback model

Structuring a mentoring session

Practise sessions and feedback

Completion of a personal action plan