Microsoft Course 5051 - Monitoring and Troubleshooting Microsoft Exchange Server 2007 — A 2-Day Course

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Course Synopsis

Please note that this course has been retired and is no longer available. Please see the Microsoft Exchange Server 2007 page for courses currently available in this subject area.

This two-day M5051 training workshop teaches messaging specialists to monitor and troubleshoot an Exchange Server 2007 messaging system. Students will learn how to correlate client and server issues and resolve those issues. They will also learn how to monitor systems and create reports from the monitoring data.

Course Objectives

After completing this M5051 course, students will be able to:

Intended Audience

This workshop is intended for experienced enterprise-level messaging professionals who have at least 3 years experience working in the Information Technology field, including administering Exchange Servers.

Course Prerequisites

This course requires that students meet the following prerequisites:

Certification

This course will help the student prepare for the following Microsoft Certified Professional exam:

Schedule

This course has been retired and is no longer available.


Outline Course Contents

Introduction to Exchange Server Monitoring and Troubleshooting

After completing this unit, students will be able to explain how to monitor Exchange servers using Microsoft Operations Manager (MOM) and explain an Exchange troubleshooting model.

Monitoring and Troubleshooting Client Performance and Connectivity

After completing this unit, students will be able monitor and troubleshoot mail flow.

Troubleshooting Access to Resources and Messages

After completing this unit, students will be able to troubleshoot access to resources and messages.

Monitoring and Troubleshooting Mail Flow

After completing this unit, students will be able to monitor and troubleshoot mail flow.

Monitoring and Troubleshooting Mailbox Servers

After completing this unit, students will be able to monitor and troubleshoot mailbox servers.

Monitoring and Troubleshooting External and Additional Services

After completing this unit, students will be able to monitor and troubleshoot external and additional services.

Identifying Trends in a Messaging System

After completing this unit, students will be able to identify and address trends in a messaging system.