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Microsoft Course 2400 - Implementing And Managing Microsoft Exchange Server 2003 — A 5-Day Course

Course Synopsis

This five-day, instructor-led course provides delegates with the knowledge and skills that are needed to update and support a reliable, secure messaging infrastructure. This infrastructure is used for creating, storing, and sharing information by using Microsoft Exchange Server 2003 in a medium-sized to large-sized (250 to 5,000 seats) messaging environment. This course offers a significant amount of hands-on practices, discussions, and assessments that assist students in becoming proficient in the skills that are needed to update and support Exchange Server 2003.

Course Objectives

On completion of this Exchange Server 2003 course, delegates should be able to:

  • Perform a clean installation of Exchange Server 2003 and verify that the installation was successful.
  • Describe the process for upgrading to Exchange Server 2003 from Exchange 2000.
  • Configure and manage Exchange Server 2003.
  • Manage interoperability between Exchange Server 2003 and Exchange 2000.
  • Secure Exchange Server 2003.
  • Manage recipients.
  • Manage public folders.
  • Manage address lists.
  • Implement and manage client access with Internet protocols.
  • Manage client configuration and connectivity.
  • Manage routing.
  • Manage mobile devices with Exchange Server 2003.
  • Manage data storage and hardware resources.
  • Plan for disaster and disaster recovery.
  • Back up and restore Exchange.
  • Perform preventive maintenance.
  • Migrate users from Exchange Server 5.5 to a separate Exchange Server 2003 organization.

Intended Audience

This course is intended for messaging support professionalswho work in medium-to-large environments (250 to 5,000 seats) with multiplephysical locations, mixed-client connection protocols, and wireless andInternet messaging connectivity.

Course Prerequisites

Before attending this Microsoft Exchange Server 2003 course, delegates should have:

  • Working knowledge of Microsoft Windows Server™ 2003.
  • Working knowledge of networking, including Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), and Internet Information Services (IIS).
  • Working knowledge of Internet protocols, including Post Office Protocol version 3 (POP3) or Internet Message Access Protocol version 4 (IMAP4), Simple Mail Transfer Protocol (SMTP), Hypertext Transfer Protocol (HTTP), and Network News Transfer Protocol (NNTP).
  • In addition, it is recommended, but not required, that students have completed:
    • Course 2274: Managing a Microsoft Windows Server 2003 Environment, or equivalent knowledge
    • Course 2275: Maintaining a Microsoft Windows Server 2003 Environment, or equivalent knowledge
    • Course 2276: Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts, or equivalent knowledge
  • Knowledge of Exchange Server 5.5 or Exchange 2000 Server is beneficial but not necessary.

Certification

This course will help the student prepare for the following Microsoft Certified Professional exam:

  • Exam 70-284: Implementing and Managing Microsoft Exchange Server 2003

Course Materials

The student kit includes a comprehensive workbook and other necessary materials for this class.

Publicly scheduled dates, locations, and prices

Central London — £995 (+VAT)

  • 19–23 May 2008
  • 2–6 Jun 2008
  • 9–13 Jun 2008
  • 16–20 Jun 2008
  • 14–18 Jul 2008
  • 4–8 Aug 2008
  • 18–22 Aug 2008
  • 26–30 Aug 2008
  • 1–5 Sep 2008
  • 15–19 Sep 2008
  • 6–10 Oct 2008
  • 20–24 Oct 2008
  • 27–31 Oct 2008
  • 3–7 Nov 2008
  • 17–21 Nov 2008
  • 1–5 Dec 2008
  • 8–12 Dec 2008
  • 15–19 Dec 2008
  • 5–9 Jan 2009
  • 16–20 Feb 2009
  • 2–6 Mar 2009
  • 27 Apr–1 May 2009
  • 11–15 May 2009
  • 15–19 Jun 2009

Leeds — £995 (+VAT)

  • 19–23 May 2008
  • 2–6 Jun 2008
  • 7–11 Jul 2008
  • 11–15 Aug 2008
  • 18–22 Aug 2008
  • 22–26 Sep 2008
  • 29 Sep–3 Oct 2008
  • 17–21 Nov 2008
  • 8–12 Dec 2008
  • 23–27 Feb 2009
  • 1–5 Jun 2009

Manchester — £995 (+VAT)

  • 9–13 Jun 2008
  • 23–27 Jun 2008
  • 11–15 Aug 2008
  • 27–31 Oct 2008
  • 19–23 Jan 2009
  • 20–24 Apr 2009

Birmingham — £995 (+VAT)

  • 7–11 Jul 2008
  • 8–12 Sep 2008
  • 10–14 Nov 2008
  • 19–23 Jan 2009
  • 30 Mar–3 Apr 2009
  • 15–19 Jun 2009

Reading — £995 (+VAT)

  • 19–23 May 2008
  • 21–25 Jul 2008
  • 20–24 Oct 2008
  • 19–23 Jan 2009
  • 27 Apr–1 May 2009

Bristol — £995 (+VAT)

  • 7–11 Jul 2008
  • 13–17 Oct 2008
  • 26–30 Jan 2009
  • 27 Apr–1 May 2009

Edinburgh — £995 (+VAT)

  • 28 Jul–1 Aug 2008
  • 20–24 Oct 2008
  • 19–23 Jan 2009
  • 20–24 Apr 2009

Glasgow — £995 (+VAT)

  • 9–13 Jun 2008
  • 11–15 Aug 2008
  • 10–14 Nov 2008
  • 9–13 Feb 2009
  • 18–22 May 2009

Milton Keynes — £995 (+VAT)

  • 16–20 Jun 2008
  • 8–12 Sep 2008
  • 10–14 Nov 2008
  • 19–23 Jan 2009
  • 16–20 Mar 2009
  • 18–22 May 2009

Leicester — £995 (+VAT)

  • 7–11 Jul 2008
  • 6–10 Oct 2008

Swindon — £995 (+VAT)

  • 29 Sep–3 Oct 2008
  • 26–30 Jan 2009
  • 18–22 May 2009

Sunderland — £995 (+VAT)

  • 15–19 Sep 2008

Exeter — £995 (+VAT)

  • 9–13 Jun 2008
  • 18–22 Aug 2008
  • 15–19 Dec 2008
  • 11–15 May 2009

Newcastle — £995 (+VAT)

  • 14–18 Jul 2008

Aberdeen — £995 (+VAT)

  • 11–15 Aug 2008

Wokingham — £995 (+VAT)

  • 2–6 Jun 2008
  • 21–25 Jul 2008
  • 22–26 Sep 2008
  • 10–14 Nov 2008
  • 12–16 Jan 2009

Coventry — £995 (+VAT)

  • 30 Jun–4 Jul 2008
  • 18–22 Aug 2008
  • 3–7 Nov 2008

Outline Course Contents

Introduction to Exchange Server 2003

This module provides an overview of how Exchange Server components interact to provide a stable, reliable messaging environment. This module provides an introduction to many of the topics covered in detail in later modules in the course.

  • Introduction to the Exchange Server 2003 Architecture
  • Exchange Clients Overview

Installing Exchange Server 2003

This module explains how to plan for an installation of Exchange Server 2003, and how to install Exchange Server 2003. The module also explains how to install and use Exchange Server management utilities.

  • Preparing to Install Exchange Server 2003
  • Exchange Server 2003 Installation Tasks
  • Exploring the Exchange Management Tools

Securing Exchange Server 2003

This module explains how to secure the server running Exchange Server 2003. This involves reducing the attack surface on the Exchange servers by using Security templates and the Security Configuration Wizard, protecting against unsolicited commercial e-mail (spam), and setting appropriate administrative permissions.

  • Reducing the Server Attack Surface
  • Maintaining Message Hygiene
  • Configuring Administrative Permissions

Managing Recipients

This module describes Exchange Server recipients and explains the messaging capabilities of various Active Directory directory service groups. It then teaches how to manage mailboxes and mail-enabled groups and how to create, delete, and modify users and contacts.

  • Managing Exchange Recipients
  • Managing Mailboxes
  • Managing Mail-Enabled Groups

Managing Active Directory Integration

This module explains the relationship between Active Directory and an Exchange Server 2003 organization. Topics discussed include how Exchange servers communicate with and depend on Active Directory information. The module also explains how to perform Active Directory tasks that directly influence Exchange Server configuration.

  • Understanding the Integration of Exchange and Active Directory
  • Configuring Exchange Server Communications with Active Directory
  • Configuring Recipient Policies and the Recipient Update Service
  • Managing Address Lists

Managing Public Folders

This module explains how to manage public folders. Managing public folders involves managing public folder data and network access to public folders.

  • Managing Public Folder Data
  • Managing Access to Public Folders
  • Managing Public Folder Replication
  • Configuring Full-Text Indexing

Implementing Outlook Web Access

The module describes how to successfully implement Outlook Web Access. Topics discussed include best practices for configuring Outlook Web Access and guidelines for properly securing a remote Web access infrastructure.

  • Introducing Outlook Web Access
  • Securing Outlook Web Access

Securing OWA with the Outlook Web Access Web Administration Tool

Implementing a Front-End/Back-End Exchange Server Topology

This module introduces the Internet protocols that you can use to access Exchange Server. It explains the concepts and tasks that are involved in implementing and managing remote user access to Exchange Server by using Internet protocols. It also explains how to implement and secure front-end and back-end Exchange servers that can be used to access user data from remote locations through secure connections.

  • Introducing Front-End and Back-End Servers
  • Implementing a Front-End and Back-End Server Topology
  • Securing a Front-End and Back-End Server Topology

Managing Client Connections to Exchange Server 2003

This module introduces client configuration and connectivity concepts. It also demonstrates the common tasks that are associated with configuring and customizing Outlook 2003, configuring connectivity for Exchange server clients, and understanding the mobility features of Exchange Server 2003.

  • Selecting an Exchange Server 2003 Client
  • Connecting to Exchange Server 2003
  • Using S/MIME to Secure E-Mail Content
  • Managing Mobile Services

Managing Message Routing

This module explains the concepts and tasks that are involved in configuring routing in an Exchange Server organization and managing connectivity to the Internet. The module focuses on how to configure the SMTP virtual servers and SMTP connectors.

  • Understanding Exchange Server Message Flow
  • Configuring SMTP Virtual Servers
  • Understanding Message Routing in Exchange Server
  • Configuring Routing in an Exchange Server Organization
  • Exploring Link State Information

Managing Data Storage and Hardware Resources

This module explains how Exchange Server 2003 stores data and what storage technologies it uses. The module also explains how to manage data storage, disk space, and hardware upgrades.

  • Managing Stores and Storage Groups
  • Understanding Exchange Server Data Storage
  • Managing Disk Space
  • Optimizing Hardware Resources

Planning for and Recovering from Disasters

This module discusses how to create a disaster recovery plan and how to perform a backup and a restore for Exchange Server 2003.

  • Planning for Disaster Recovery
  • Backing Up Exchange Server 2003
  • Restoring Exchange Server 2003 Data
  • Restoring Exchange Server 2003 Servers

Performing Preventive Maintenance

This module teaches how to conduct daily, scheduled, and on-demand Exchange Server maintenance tasks.

  • Performing Daily Exchange Server 2003 Maintenance
  • Performing Scheduled Exchange Server 2003 Maintenance
  • Performing On-Demand Exchange Server 2003 Maintenance

Migrating Users from Exchange Server 5.5 to Exchange Server 2003

This module describes how to migrate the Exchange Server 5.5 messaging system of a company running a Microsoft Windows NT 4.0 domain into the Exchange Server 2003 messaging system of another company running Windows Server 2003 and Active Directory.

  • Identifying a Migration Strategy
  • Performing Pre-Migration Steps
  • Migrating Exchange Server Data

Exchange Server training UK enquiries

UK Training enquiries and feedback form.

Exchange Server training UK prices

For publicly scheduled training (individual places), see our UK training schedule.

In-house training for company groups is charged at a daily rate per group — see our In-House UK Training Guidelines.

Publicly Scheduled Training Locations

We currently run public training courses in the following locations:

  • London, UK
  • Leeds, West Yorkshire, UK
  • Birmingham, West Midlands, UK
  • Carshalton, Surrey, UK
  • Chester, North West, UK
  • Coventry, West Midlands, UK
  • Edinburgh, Scotland, UK
  • Glasgow, Scotland, UK
  • Harwell, Oxfordshire, UK
  • Manchester, North West, UK
  • Milton Keynes, Buckinghamshire, UK
  • Newark, Nottinghamshire, UK
  • Reading, Berkshire, UK
  • Slough, Berkshire, UK
  • Stevenage, Hertfordshire, UK
  • Wakefield, West Yorkshire, UK
  • Wokingham, Berkshire, UK

Most UK public training courses are available on a monthly basis.

Please see the individual course outlines or our public training schedule for details.

In-house (on-site) training locations

We deliver in-house courses at client premises and/or training facilities in any part of the world which is practically and commercially accessible.

Our In-house training guidelines outline our basic requirements and our UK pricing structure. To estimate costs for training in other countries, simply convert to your local currency and then make a rough calculation of our tutor's costs for travelling to and staying at your location.


West Yorkshire Office

GBdirect Ltd
Training Division
Bradford Design Exchange
34 Peckover Street
BRADFORD
BD1 5BD
West Yorkshire
United Kingdom

training@gbdirect.co.uk

Training: 0800 651 0338
General: +44 (0)870 200 7273
Finance: +44 (0)1353 615 174

Please call between 0900 and 1700 (UK time) on Monday to Friday


South East Regional Office

GBdirect Ltd
Training Division
18 Lynn Rd
ELY
CB6 1DA
Cambridgeshire
United Kingdom

training@gbdirect.co.uk

Training: 0800 651 0338
General: +44 (0)870 200 7273
Finance: +44 (0)1353 615 174

Please call between 0900 and 1700 (UK time) on Monday to Friday


Please note:
Non-training enquiries should be directed, initially, to our UK national office in Bradford (West Yorkshire), even if the enquiry concerns services delivered in London or South/East England. Clients in London and the South East will typically be handled by staff working in the London or Cambridge areas.