Microsoft Course 2273 - Managing and Maintaining a Microsoft Windows Server 2003 Environment — A 5-Day Course

 Open Public Course Closed In-House Course

Course Synopsis

This Windows Server 2003 course provides students with the knowledge and skills that are required to manage accounts and resources, maintain server resources, monitor server performance, and safeguard data in a Microsoft Windows Server™ 2003 environment.

This is the first course in the Systems Administrator and Systems Engineer tracks for Windows Server 2003 and serves as the entry point for other courses in the Windows Server 2003 curriculum.

This course is also offered as eight days of instructor-led training (as two courses) for students who prefer a complete classroom training experience:

• Course 2274: Managing a Microsoft Windows Server 2003 Environment (5 days)
• Course 2275: Maintaining a Microsoft Windows Server 2003 Environment (3 days)

Course Objectives

On completion of this Windows 2003 maintenance course, delegates should be able to:

• Create and populate organizational units with user and computer accounts
• Manage user and computer accounts
• Create and manage groups
• Manage access to resources
• Implement printing
• Manage printing
• Manage access to objects in organizational units
• Implement Group Policy
• Manage the user and computer environment by using Group Policy
• Audit accounts and resources
• Prepare to administer server resources
• Configure a server to monitor system performance
• Monitor system performance
• Manage device drivers by configuring device driver signing and restoring a device driver
• Manage hard disks
• Manage data storage
• Manage disaster recovery
• Maintain software by using Microsoft Software Update Services

Intended Audience

This course is intended for individuals who are employed as or seeking employment as a systems administrator or systems engineer.

Course Prerequisites

Before attending this course, delegates should have:

• CompTIA A+ certification, or equivalent knowledge and skills.
• CompTIA Network+ certification, or equivalent knowledge and skills.

Microsoft Certified Professional Exams

This course will help the student prepare for the following Microsoft Certified Professional exam:

• Exam 70-290: Managing and Maintaining a Microsoft Windows Server 2003 Environment

Course Materials

The student kit contains these items:

• Printed student workbooks
• Windows Server 2003 Enterprise Edition, 180-day evaluation version

Publicly scheduled dates, locations, and prices

Outline Course Contents

Part 1: Managing a Microsoft Windows Server 2003 Environment

Introduction to Administering Accounts and Resources

This module explains how to administer accounts and resources on computers running Microsoft Windows Server 2003 software in a networked environment.

• Multimedia: Introduction to Administering Accounts and Resources
• The Windows Server 2003 Family
• Logging on to Windows Server 2003
• Installing and Configuring Administrative Tools
• Creating User Accounts
• Creating Computer Accounts
• Creating an Organizational Unit Hierarchy

Managing User and Computer Accounts

This module explains how to modify user and computer accounts on computers running Microsoft Windows Server 2003 in a networked environment.

• Modifying Users and Computer Account Properties
• Enabling and Unlocking User and Computer Accounts
• Creating a User Account Template
• Locating User and Computer Accounts in Active Directory
• Saving Queries
• Resetting User and Computer Accounts
• Moving Domain Objects

Managing Groups

This module explains how to perform various administrative functions by using groups.

• Creating Groups
• Managing Group Membership
• Strategies for Using Groups
• Modifying Groups
• Using Default Groups
• Best Practices for Managing Groups

Managing Access to Resources

This module explains how to enable resource access with permissions, manage access to files and folders by using permissions, and manage permission inheritance.

• Overview of Managing Access to Resources
• Managing Access to Shared Folders
• Managing Access to Files and Folders Using NTFS Permissions
• Determining Effective Permissions
• Managing Access to Shared Files Using Offline Caching

Implementing Printing

This module explains how to implement printing in a Windows Server 2003 environment.

• Multimedia: Introduction to Printing in the Windows Server 2003 Family
• Installing and Sharing Printers
• Managing Access to Printers Using Shared Printer Permissions
• Managing Printer Drivers
• Implementing Printer Locations

Managing Printing

This module explains how to set up a network-wide printing strategy to meet the needs of users and troubleshoot installation or configuration problems.

• Changing the Location of the Print Spooler
• Setting Printer Priorities
• Scheduling Printer Availability
• Configuring a Printing Pool

Managing Access to Objects in Organizational Units

This module explains the permissions available for managing access to Active Directory objects, how to move objects between organizational units in the same domain, and how to delegate control of an organizational unit.

• Multimedia: The Role of the Organizational Unit
• Modifying Permissions for Active Directory Objects
• Delegating Control of Organizational Units

Implementing Group Policy

This module explains the purpose and function of Group Policy in a Microsoft Windows Server 2003 environment. It also explains how to implement Group Policy objects (GPOs) and manage GPOs.

• Implementing GPOs
• Implementing GPOs on a Domain
• Managing the Deployment of Group Policy

Managing the User Environment by Using Group Policy

This module explains how to use Group Policy to configure Folder Redirection, Microsoft Internet Explorer connectivity, and the desktop.

• Configuring Group Policy Settings
• Assigning Scripts with Group Policy
• Configuring Folder Redirection
• Determining Applied GPOs

Introduction to Security in Windows Server 2003

This module explains how to use Group Policy to configure Folder Redirection, Microsoft Internet Explorer connectivity, and the desktop.

• Overview of Security in Windows Server 2003
• Using Security Templates to Secure Computers
• Testing Computer Security Policy
• Configuring Auditing
• Managing Security Logs

Part 2: Maintaining a Microsoft Windows Server 2003 Environment

Preparing to Administer a Server

This module explains how to administer a server. It describes how to manage servers remotely, what tools to use, and the rights and permissions that are needed to administer a server.

• Administering a Server
• Configuring Remote Desktop to Administer a Server
• Managing Remote Desktop Connections

Preparing to Monitor Server Performance

This module explains how to monitor server performance by using performance tools, configure and manage performance logs, configure and manage alerts, and manage system monitor views.

• Introduction to Monitoring Server Performance
• Performing Real-Time and Logged Monitoring
• Configuring and Managing Counter Logs
• Configuring Alerts

Monitoring Server Performance

This module explains how to collect performance data by monitoring primary server subsystems. It also covers how to identify system bottlenecks by using the Performance console and Task Manager in Microsoft Windows Server 2003.

• Monitoring Server Memory
• Monitoring Processor Usage
• Monitoring Disks
• Monitoring Network Usage

Maintaining Device Drivers

This module explains how to maintain device drivers.

• Configuring Device Driver Signing Options
• Using Device Driver Rollback

Managing Disks

This module explains how to manage disks and how to use the tools to manage and set up disks.

• Preparing Disks
• Managing Disk Properties
• Managing Mounted Drives
• Converting Disks
• Creating Volumes
• Importing a Foreign Disk

Managing Data Storage

This module explains the Encrypting File System (EFS), which contributes to the safe storage of data and helps to keep the network from harm. It also explains how to administer disk quotas.

• Managing NTFS File Compression
• Configuring File Encryption
• Implementing Disk Quotas

Managing Disaster Recovery

This module explains how to plan for a computer disaster and how to use the features of Windows Server 2003 to prevent a disaster or recover when one occurs.

• Preparing for Disaster Recovery
• Backing Up Data
• Scheduling Backup Jobs
• Restoring Data
• Recovering from Server Failure
• Selecting Disaster Recovery Methods

Maintaining Software by Using Software Update Services

This module explains how to use Microsoft Software Update Services to manage and distribute critical software updates that resolve known security vulnerabilities and other stability issues.

• Introduction to Software Update Services
• Installing and Configuring Software Update Services
• Managing a Software Update Services Infrastructure