Microsoft Course 2262 - Supporting Users Running Applications on a Microsoft Windows XP Operating System — A 2-Day CourseCourse SynopsisTThis two-day instructor led course will provide individuals who are new to Microsoft Windows XP with the knowledge and skills necessary to troubleshoot basic problems end users will face related to configuring and maintaining applications such as Microsoft Office, Outlook Express, Internet Explorer and other applications that run on a Microsoft Windows XP Operating System. This is the second course in Microsoft Certified Desktop Support Technician (MCDST) certification curriculum. Course ObjectivesOn completion of this Windows XP support course, delegates should be able to:
Intended AudienceThis is an introductory course designed to provide information on how to troubleshoot applications running on Microsoft Windows XP. Course PrerequisitesBefore attending this Windows XP support course, delegates should have:
CertificationThis course will help the student prepare for the following Microsoft Certified Professional exam:
Course MaterialsThe student kit includes a comprehensive workbook and other necessary materials for this class. Publicly scheduled dates, locations, and pricesCentral London — £395 (+VAT)
Leeds — £395 (+VAT)
Manchester — £395 (+VAT)
Birmingham — £395 (+VAT)
Reading — £395 (+VAT)
Bristol — £395 (+VAT)
Edinburgh — £395 (+VAT)
Glasgow — £395 (+VAT)
Milton Keynes — £395 (+VAT)
Leicester — £395 (+VAT)
Sunderland — £395 (+VAT)
Exeter — £395 (+VAT)
Newcastle — £395 (+VAT)
Swindon — £395 (+VAT)
Aberdeen — £395 (+VAT)
Wokingham — £395 (+VAT)
Coventry — £395 (+VAT)
Outline Course ContentsIntroduction to Supporting Users Running Applications on Windows XPAfter completing this module, students will be able to explain how to use troubleshooting guidelines and tools to support users running applications on Windows desktops.
Troubleshooting Desktop Application Support IssuesAfter completing this module, students will be able to troubleshoot application compatibility issues and security issues related to applications on client computers that run Windows XP.
Troubleshooting Issues Related to Internet ExplorerAfter completing this module, students will be able to support Microsoft Internet Explorer.
Troubleshooting Issues Related to OutlookAfter completing this module, students will be able to troubleshoot issues related Outlook.
Troubleshooting Issues Related to OfficeAfter completing this module, students will be able to support Microsoft Office.
Troubleshooting Issues Related to Outlook ExpressAfter completing this module, students will be able to support Microsoft Outlook Express.
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Windows XP training UK enquiriesWindows XP training UK pricesFor publicly scheduled training (individual places), see our UK training schedule. In-house training for company groups is charged at a daily rate per group — see our In-House UK Training Guidelines. Publicly Scheduled Training LocationsWe currently run public training courses in the following locations:
Most UK public training courses are available on a monthly basis. Please see the individual course outlines or our public training schedule for details. In-house (on-site) training locationsWe deliver in-house courses at client premises and/or training facilities in any part of the world which is practically and commercially accessible. Our In-house training guidelines outline our basic requirements and our UK pricing structure. To estimate costs for training in other countries, simply convert to your local currency and then make a rough calculation of our tutor's costs for travelling to and staying at your location. |
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West Yorkshire Office
GBdirect Ltd
Training: 0800 651 0338 Please call between 0900 and 1700 (UK time) on Monday to Friday South East Regional Office
GBdirect Ltd
Training: 0800 651 0338 Please call between 0900 and 1700 (UK time) on Monday to Friday Please note: |
