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Microsoft Course 2272 Implementing and Supporting Microsoft XP Professional — A 5-Day Course
Synopsis
The purpose of this Windows XP training course is to address the
implementation and desktop support needs of customers that are planning to
deploy and support Microsoft Windows XP Professional in a variety of
stand-alone and network operating system environments. It provides in-depth,
hands-on training for Information Technology (IT) professionals responsible for
the planning, implementation, management, and support of Windows XP
Professional.
This course is based on the final, retail release of Windows XP Professional.
Course Objectives
On completion of this Windows XP training course, delegates should be able to:
- Plan and install Windows XP Professional
- Automate an installation of Windows XP Professional by using answer files and Uniqueness Database Files (UDFs), or by using the Microsoft Windows 2000 System Preparation Tool.
- Configure and manage hardware on a computer running Windows XP Professional.
- Manage disks.
- Configure and manage file systems.
- Troubleshoot the boot process and other system issues.
- Configure the desktop environment, and use profiles to control desktop customization.
- Configure and support Transmission Control Protocol/Internet Protocol (TCP/IP).
- Configure Windows XP Professional to operate on Windows networks.
- Support remote users.
- Configure Windows XP Professional for mobile computing.
- Monitor resources and performance.
Intended Audience
The target audience for this Windows XP training course is IT support
professionals who:
- Are new to the Windows XP Professional product.
- Provide Helpdesk support for Windows XP Professional desktops.
- Provide support for the Microsoft Windows NT version 4.0 or Windows 2000 Server family of products, or support for a Microsoft Windows XP solution environment.
Course Prerequisites
Before attending this course, delegates should have:
- A+ certification, or equivalent knowledge.
- Network+ certification, or equivalent knowledge.
Microsoft Certified Professional Exams
This course will help the student prepare for the following Microsoft
Certified Professional exam:
- Exam 70-270,Installing, Configuring, and Administering Microsoft Windows XP Professional
Course Materials
The student kit includes a comprehensive workbook and other necessary materials for this class.
Publicly scheduled dates, locations, and prices
Central London — £995 (+VAT)
- 28 Jul–1 Aug 2008
- 18–22 Aug 2008
- 1–5 Sep 2008
- 22–26 Sep 2008
- 6–10 Oct 2008
- 27–31 Oct 2008
- 3–7 Nov 2008
- 24–28 Nov 2008
- 1–5 Dec 2008
- 8–12 Dec 2008
- 5–9 Jan 2009
- 2–6 Feb 2009
- 16–20 Feb 2009
- 2–6 Mar 2009
- 30 Mar–3 Apr 2009
- 27 Apr–1 May 2009
- 1–5 Jun 2009
Leeds — £995 (+VAT)
- 28 Jul–1 Aug 2008
- 1–5 Sep 2008
- 15–19 Sep 2008
- 6–10 Oct 2008
- 1–5 Dec 2008
- 2–6 Feb 2009
- 9–13 Mar 2009
- 27 Apr–1 May 2009
- 22–26 Jun 2009
Manchester — £995 (+VAT)
- 15–19 Sep 2008
- 10–14 Nov 2008
- 2–6 Mar 2009
- 18–22 May 2009
Birmingham — £995 (+VAT)
- 7–11 Jul 2008
- 22–26 Sep 2008
- 10–14 Nov 2008
- 12–16 Jan 2009
- 9–13 Mar 2009
- 18–22 May 2009
- 20–24 Jul 2009
Reading — £995 (+VAT)
- 13–17 Oct 2008
- 23–27 Feb 2009
- 1–5 Jun 2009
Bristol — £995 (+VAT)
- 14–18 Jul 2008
- 13–17 Oct 2008
- 5–9 Jan 2009
- 30 Mar–3 Apr 2009
- 6–10 Jul 2009
Edinburgh — £995 (+VAT)
- 28 Jul–1 Aug 2008
- 10–14 Nov 2008
- 2–6 Mar 2009
- 27–31 Jul 2009
Glasgow — £995 (+VAT)
- 21–25 Jul 2008
- 6–10 Oct 2008
- 12–16 Jan 2009
- 27 Apr–1 May 2009
- 13–17 Jul 2009
Milton Keynes — £995 (+VAT)
- 7–11 Jul 2008
- 6–10 Oct 2008
- 1–5 Dec 2008
- 2–6 Feb 2009
- 30 Mar–3 Apr 2009
- 11–15 May 2009
- 6–10 Jul 2009
Leicester — £995 (+VAT)
- 4–8 Aug 2008
- 24–28 Nov 2008
Sunderland — £995 (+VAT)
- 28 Jul–1 Aug 2008
- 20–24 Oct 2008
Aberdeen — £995 (+VAT)
- 10–14 Nov 2008
- 2–6 Feb 2009
- 18–22 May 2009
Wokingham — £995 (+VAT)
- 21–25 Jul 2008
- 22–26 Sep 2008
- 17–21 Nov 2008
- 19–23 Jan 2009
- 23–27 Mar 2009
Coventry — £995 (+VAT)
- 4–8 Aug 2008
- 3–7 Nov 2008
- 23–27 Feb 2009
Outline Course Contents
Installing Microsoft Windows XP Professional
- Planning an Installation of Microsoft Windows XP Professional
- Installing Windows XP Professional
- Upgrading to Microsoft Windows XP
- Transferring User Settings and Files by Using the USMT
- Performing Post-Installation Tasks
Automating an Installation of Microsoft Windows XP Professional
- Introduction to Automating an Installation of Windows XP Professional
- Creating Answer Files
- Creating a Uniqueness Database File
- Performing an Automated Installation of Windows XP Professional
- Introduction to Creating and Deploying an Image
- Preparing a Reference Computer
- Creating, Testing, and Deploying an Image
- Remote Installation Services
- Managing Security Settings by Using Security Center
Configuring Hardware on a Computer Running Microsoft Windows XP Professional
- Installing and Configuring Hardware Devices
- Working with Drivers
- Troubleshooting Hardware Devices
Managing Disks
- Working with Disk Management
- Working with Basic Disks
- Working with Dynamic Disks
- Preparing Disks When Upgrading to Windows XP Professional
- Managing Disks
- Defragmenting Volumes
Configuring and Managing File Systems
- Working with File Systems
- Managing Data Compression
- Securing Data by Using EFS
Troubleshooting the Boot Process and Other System Issues
- Examining the Windows XP Professional Boot Process
- Controlling System Settings During the Boot Process
- Changing Startup Behavior Using the Boot.ini File
- Using Advanced Boot Options to Troubleshoot Startup Problems
- Using the Recovery Console to Start the Computer
- Restoring a Computer to a Previous State
Configuring TCP/IP Addressing and Name Resolution
- Configuring IP Addresses
- Configuring Windows Firewall
- Troubleshooting IP Addresses
- Determining TCP/IP Name Resolution Methods
- Configuring a DNS and WINS Client
Configuring the Desktop Environment
- Configuring User Desktop Settings
- Customizing the Desktop Environment
- Configuring System Settings
- Understanding How User Profiles and Group Policy Affect Desktop Customization
- Using Remote Assistance
Configuring Internet Explorer
- Configuring Security for Internet Explorer
- Configuring Privacy for Internet Explorer
- Configuring Connection Settings for Internet Explorer
Configuring Microsoft Windows XP Professional to Operate in Microsoft Windows Networks
- Examining Workgroups and User Accounts
- Creating and Authenticating Local User Accounts
- Configuring Local Security
- Configuring Logon Options in a Workgroup
- Configuring Networking Options in a Workgroup
- Operating in a Domain
Supporting Remote Users
- Establishing Remote Access Connections
- Connecting to Virtual Private Networks
- Configuring Authentication Protocols and Encryption
- Using Remote Desktop
- Storing User Names and Passwords to Facilitate Remote Connections
Configuring Microsoft Windows XP for Mobile Computing
- Configuring Power Management Options for Mobile Computing
- Making Files, Folders, and Web Pages Available for Offline Use
Monitoring Resources and Performance
- Using Task Manager to Monitor System Performance
- Using Performance and Maintenance Tools to Improve Performance
- Monitoring Event Logs
- Configuring Program Compatibility
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Publicly Scheduled Training Locations
We currently run public training courses in the following locations:
- London, UK
- Leeds, West Yorkshire, UK
- Birmingham, West Midlands, UK
- Carshalton, Surrey, UK
- Chester, North West, UK
- Coventry, West Midlands, UK
- Edinburgh, Scotland, UK
- Glasgow, Scotland, UK
- Harwell, Oxfordshire, UK
- Manchester, North West, UK
- Milton Keynes, Buckinghamshire, UK
- Newark, Nottinghamshire, UK
- Reading, Berkshire, UK
- Slough, Berkshire, UK
- Stevenage, Hertfordshire, UK
- Wakefield, West Yorkshire, UK
- Wokingham, Berkshire, UK
Most UK public training courses are available on a monthly basis.
Please see the individual course outlines or our public
training schedule
for details.
In-house (on-site) training locations
We deliver in-house courses at client premises and/or training facilities in
any part of the world which is practically and commercially accessible.
Our In-house training guidelines
outline our basic requirements and our UK pricing structure. To estimate costs
for training in other countries, simply convert to your local currency and then
make a rough calculation of our tutor's costs for travelling to and staying at
your location.
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