Microsoft Course 20689 - Upgrading Your Skills to MCSA Windows 8 — A 3 day course

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This 3-day course is designed for experienced IT professionals who want to achieve the knowledge and skills required to install, configure, and support Windows 8.1 PCs and devices. In this course, you will learn the skills you need to support Windows 8.1 in a Windows Server domain environment with managed access to the Internet and cloud services.

You will learn how to install Windows 8.1 and upgrade previous versions of Windows to Windows 8.1. You will learn to configure and manage Windows 8.1 by using Windows PowerShell, Group Policy, Windows Intune, and other Windows management tools. Additionally, you will learn to control access for non-domain joined Windows devices by using the Workplace Join and Work Folders features in Windows 8.1. You will also learn how to resolve common support issues related to Windows 8.1, including monitoring and troubleshooting performance in Windows 8.1, recovering BitLocker encrypted drives, and recovering Windows 8.1. Finally, you will learn how to implement Client Hyper-V in Windows 8.1.

Please Note: The course title, Upgrading Your Skills to MCSA Window 8, references Windows 8 because it maps to the certification exam of the same name. However, the skills that are taught cover the latest Windows 8.1 features.


After completing this course, students will be able to:

Suitable For

The primary audience for this course is IT professionals who configure and support Windows 7 or Windows 8-based PCs, devices, users, and associated network and security resources, and who wish to update their skills to Windows 8.1. The audience includes experienced IT Professionals who focus on supporting a broad range of technical issues related to Windows operating systems, devices, cloud services, applications, networking, and hardware.

A segment of the audience for this course includes certification candidates who want to migrate their current credentials to the Microsoft Certified Solutions Associate (MCSA) for Windows 8.1, and have either:


Before attending this course, students must have:

Publicly scheduled dates, locations, and prices

A schedule of dates for this subject is not currently available. Please call 0333 210 0140 or use our contact form to enquire about places and availability.


Windows 8.1 in an Enterprise Network Environment

This module explains how the features and related solutions in Windows 8.1 are used to support intranet, Internet, and non-domain joined Windows 8.1 clients. It also explains the changes to the Windows 8.1 user interface and how to perform customizations of the desktop and Start screen.

Installing and Upgrading to Windows 8.1

This module explains how to identify hardware, software, and infrastructure readiness for installing Windows 8.1. It also describes the methods to manage volume activation in Windows 8.1 and how to migrate user state and settings when upgrading to Windows 8.1.

Lab : Installing Windows 8.1

Lab : Migrating User State by Using USMT

Configuring and Managing Windows 8.1

This module explains the tools used for local and remote management of Windows 8.1. It also explains how to configure and manage common settings in Windows 8.1 by using Windows PowerShell, Group Policy, and Windows Intune.

Lab : Administering Windows 8.1 with Windows PowerShell ISE

Lab : Configuring User State Virtualization

Implementing an Application Strategy for Windows 8.1

This module explains the application deployment options for Windows 8.1. It also explains how to install and manage Windows Store apps, secure Internet Explorer, and configure application restrictions.

Lab : Managing Windows Store Apps

Lab : Troubleshooting Internet Explorer Issues

Lab : Configuring AppLocker

Managing Devices and Resource Access

This module explains the options for managing non-domain joined devices in a Windows 8.1 environment. It also explains how to configure SkyDrive access, Workplace Join, and Work Folders for non-domain joined devices.

Lab : Configuring Resource Access for Non-Domain Joined Devices

Securing Windows 8.1 Devices

This module explains the methods used for authentication and authorization in Windows 8.1. It also explains how to secure data by using BitLocker and configure User Account Control settings. It then explains how to configure Windows SmartScreen and Windows Defender to protect against malware. It also describes how to configure and implement Windows Firewall.

Lab : Securing Data by Using BitLocker

Lab : Configuring Malware Protection

Lab : Configuring Inbound and Outbound Firewall Rules

Configuring Remote Access

This module explains how to implement a simple DirectAccess deployment. It explains the process for implementing an advanced DirectAccess infrastructure. It also explains how to enable and configure virtual private network (VPN) access.

Lab : Implementing DirectAccess by Using the Getting Started Wizard

Monitoring and Recovering Windows 8.1

This module explains how to monitor and troubleshoot performance in Windows 8.1. It describes the Windows 8.1 startup process and how to troubleshoot Windows 8.1 startup. It then explains the recovery options in Windows 8.1 and how to recover Windows 8.1.

Lab : Identifying Performance Problems

Lab : Recovering Windows 8.1

Implementing Client Hyper-V in Windows 8.1

This module explains Client Hyper-V for Windows 8.1. It also explains how to manage virtual hard disks and checkpoints.

Lab : Implementing Client Hyper-V