Microsoft Course 2272 Implementing and Supporting Microsoft XP Professional — A 5-Day Course

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Course Synopsis

Please note that this course is no longer available. Please see our Training Homepage for currently available courses.

The purpose of this M2272 Windows XP training course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows XP Professional in a variety of stand-alone and network operating system environments. It provides in-depth, hands-on training for Information Technology (IT) professionals responsible for the planning, implementation, management, and support of Windows XP Professional.

This course is based on the final, retail release of Windows XP Professional.

Course Objectives

On completion of this M2272 training course, delegates should be able to:

Intended Audience

The target audience for this Windows XP training course is IT support professionals who:

Course Prerequisites

Before attending this course, delegates should have:

Microsoft Certified Professional Exams

This course will help the student prepare for the following Microsoft Certified Professional exam:

Course Materials

The student kit includes a comprehensive workbook and other necessary materials for this class.


This course has been retired and is no longer available.

Outline Course Contents

Installing Microsoft Windows XP Professional

Automating an Installation of Microsoft Windows XP Professional

Configuring Hardware on a Computer Running Microsoft Windows XP Professional

Managing Disks

Configuring and Managing File Systems

Troubleshooting the Boot Process and Other System Issues

Configuring TCP/IP Addressing and Name Resolution

Configuring the Desktop Environment

Configuring Internet Explorer

Configuring Microsoft Windows XP Professional to Operate in Microsoft Windows Networks

Supporting Remote Users

Configuring Microsoft Windows XP for Mobile Computing

Monitoring Resources and Performance