Apple Certified Macintosh Technician (ACMT) Fast Track — A 4 day course

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Synopsis

The ACMT (Fast Track) course is for experienced Macintosh engineers requiring the Apple Certified Macintosh Certification.

This course covers all the necessary content included in the ACMT 8 day full length course, but reduces the event down to 4 days by removing all Take-Apart Labs and some additional and historical theory.

Individuals wishing to become an Apple Certified Macintosh Technician (ACMT) must complete one hardware and one software exam as a minimum.

Contents

Basic computer theory and terminology

Overview of the main components that make up a Macintosh computer. Understanding their roles and how they communicate with one another to make your computer work.

Underlying technologies

This course introduces you to some key technologies implemented in Apple computers, including:

Internal components

Identify slot and connector types, major modules common to Macintosh desktops and list common malfunctioning symptoms.

Troubleshooting and administrative reference tools and materials

Looking at online tools, such as Global Service Exchange (GSX), Apple support articles (knowledge base), Apple support site and the discussion boards.

Hardware service issues

Troubleshooting tools, diagnostics and utilities

Introduction to the Apple recommended tools required to diagnose and resolve hardware failures.

General troubleshooting theory

Apple professional hardware troubleshooting (component isolation)

Reducing machine's to minimal configuration for troubleshooting purposes.

Job Aids

A general troubleshooting flowchart and notes you can use as a reference.

Technician Safety

Accidental damage

How to identify Accidental Damage on an Apple Computer, how to deal with informing the customer and how to process the repair

Power management

Understanding of how the computer receives and distributes power to all the components along with how to troubleshoot power problems.

Apple recommended hardware tools

A look at the recommended hardware tools required to repair Apple Computers.

Liquid Crystal Displays (LCD's)

Describe how sub-pixels make up colours, general maintenance and cause and symptom of pixel defects.

Basic Networking Theory and Troubleshooting

Looking at how networking is implemented on the Macintosh. Covering how the hardware and software combine and how to troubleshoot any issues.

Networking - Wi-Fi and airport

Apple desktop overview and take apart

Covers the hardware features, specifications and service issues of the Apple desktop range.

Displays

Introduction to Apple displays. How to troubleshoot the hardware of Apple's external monitors.

Apple portable specific theory

Explanation of the additional components found in a portable computer, including troubleshooting tips and procedures.

The portable take apart process

How repairing Portable computers differ and things to look out for.

Power management in portables

A more in-depth look into power distribution including how power adaptors and batteries work and how to troubleshoot them.

Apple portable overview and take apart

Covers the hardware features, specifications and service issues of the Apple portable range

Open Q and A and exam preparation (including review quiz)

Apple ACMT Service Certification examination

Mac OS X v10.6 troubleshooting course

Open Q and A and exam preparation (including review quiz)

Apple Mac OS X v10.8 Troubleshooting Certification examination

Publicly scheduled dates, locations, and prices

A schedule of dates for this subject is not currently available. Please call 0333 210 0140 or use our contact form to enquire about places and availability.

Suitable For

Delegates wanting to obtain the Apple Certified Macintosh Technician (ACMT) qualification.

This course may also be suited to delegates who are previous certified engineers who have let their certification lapse and require an update course and also experienced Macintosh engineers who previously or currently have worked for an Apple authorised service provider for a minimum of six months.

Prerequisites

Must have at least a years experience working on Mac OS X and Apple hardware or was a previous certified ACMT but since has lapsed.

Examination

Apple Certified Macintosh Technician (ACMT) certification verifies the ability to perform basic troubleshooting and repair of both desktop and portable Macintosh systems, such as iMac and MacBook Pro.

ACMT certification exams emphasize identifying and resolving common Mac OS X problems, and using Apple Service and Support products and practices to effectively repair Apple hardware.

Individuals wishing to become an Apple Certified Macintosh Technician (ACMT) must complete one hardware and one software exam at a minimum:

The software exam is specific to the Mac Operating System (Mac OS X 10.8). Examinations are £101 + VAT each (2 exams).

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