Cisco IP Telephony Part 1 Version 5 (CIPT1V5) — A 5-Day Course

 Open Public Course Closed In-House Course

Synopsis

The 5-day CIPTV5 training course prepares you for the installation, configuration, and maintenance of a Cisco IP telephony solution, primarily focusing on the Cisco Unified CallManager Release 5.0, the call routing, and signalling component for the Cisco IP Telephony solution.

This course includes lab activities in which you will perform post installation tasks and configure Cisco Unified CallManger ; configure gateways, gatekeepers, and switches; build route plans to place intracluster and intercluster Cisco IP Phone calls. You will also configure telephony class of service (calling restrictions) and numerous user telephone features, services, media resources, and applications.

Course Objectives

After completing this course the student will be able to:

• Deploy a Cisco Unified CallManager Release 5.0 server in a cluster using a supported IP telephony deployment model
• Perform platform and general administration, and implement disaster recovery
• Deploy SCCP and SIP endpoints in a Cisco Unified CallManager Release 5.0 cluster
• Deploy a dial plan consisting of gateways, trunks, route plan elements, hunt groups, partitions, and calling search spaces
• Implement multiple site deployments with fallback telephony services in the remote branches, call admission control over the WAN bandwidth, and automated call rerouting through the PSTN when the WAN bandwidth is insufficient
• Configure Cisco Unified CallManager to enable end-user features and services
• Deploy a dial plan consisting of gateways, trunks, route plan elements, hunt groups, partitions, and calling search spaces

Intended Audience

This training course is intended for Network Designers,System and Network Engineers, Network Administrators and Network Managers.

Prerequisites

Delegates are required to meet the following prerequisites:

• Working knowledge of fundamental terms and concepts of computer networking to include LANs, WANs, and IP switching and routing (CCNA recommended)
• Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP (BCMSN recommended)
• Fundamental knowledge of converged voice and data networks. Ability to configure voice interfaces on Cisco voice-enabled equipment for connection to traditional, nonpacketized telephony equipment and to configure the call flows for POTS and VoIP dial peers (CVOICE recommended)

Certification

Along with CIPT2V5, this course is recommended as preparation for exam:

• 642-445 CIPT

CIPT is part of the Cisco Certified Voice Professional (CCVP) Certification path and the Cisco IP Telephony Express and Cisco IP Telephony Support Specialisations.

Outline Course Contents

Getting Started with Cisco Unified CallManager Release 5.0

• Introducing Cisco Unified CallManager Release 5.0
• Evaluating Cisco Unified CallManager Release 5.0 Deployment Options
• Installing Cisco Unified CallManager Release 5.0

Administration of Cisco Unified CallManager Release 5.0

• Administering the Cisco IP Telephony Platform
• Performing General Administration
• Configuring Cisco Unified CallManager Release 5.0 Basic Settings
• Implementing Disaster Recovery

Deployment of Cisco Unified CallManager Release 5.0 Endpoints

• Configuring Cisco Catalyst Switches
• Evaluationg Cisco IP Telephony Endpoints
• Configuring Cisco Unified CallManager to support Cisco IP Phones
• Configuring SIP Endpoints
• Managing Endpoints with Cisco Unified CallManager BAT

Deployment of a Dial Plan on Cisco Unified CallManager Release 5.0

• Understanding Dial Plans
• Configuring Cisco Unified CallManager Trunks
• Configuring Voice Gateways
• Configuring Hunt Groups and Call Coverage
• Configuring Complex Dial Plan Elements
• Implementing Calling Privileges and Restrictions
• Configuring Basic Dial Plan Elements

Implementation of Multiple Site Deployment

• Understanding Call Admission Control in Cisco Unified CallManager Release 5.0
• Configuring Call Admission Control in Cisco Unified CallManager Release 5.0
• Configuring Cisco Unified SRST

Cisco Unified CallManager Features and Services

• Configuring Media Services
• Configuring User Features - Part 1
• Configuring User Features - Part 2
• Configuring Cisco Unified CallManager Attendant Console