Cisco Voice over IP 5.0 (CVOICE) — A 5-day course

 Open Public Course Closed In-House Course

Synopsis

The five-day CVOICE training course lays the foundation for gaining hand-on skills and significant understanding of packet telephony by presenting the technologies that are common for both Enterprise and Service Provider students. The course also teaches students how to use the available Cisco tools to find the information needed to accomplish their everyday tasks. Since no two networks are alike, this approach enables a student to apply the knowledge gained in this course to their specific needs. This course also includes the content from the Cisco Voice Over IP Fundamentals (CVF) v1.0 e-learning course.

Course Objectives

After completing the CVOICE course, students will be able to:

• Identify the components, processes and features of traditional telephony networks that provide end-to-end call functionality
• Describe two methods of call control used on voice and data networks and provide on example of a protocol for each
• List at least five components or capabilities that are required to provide integrated voice and data services in campus LAN, enterprise, and service provider environments
• Select the appropriate analogue voice connection to a Cisco device given the types og analogue connections and their susceptibility to pine quality problems
• Choose a voice compression scheme that best suits your needs given the fundamentals of digital voice encoding
• Describe the appropriate signalling,method to deploy in a telphony system given the type of signalling between PBX's; between PBX's and central offices; or specialised such as ISDN
• Implement an effective method of transporting fax and modem traffic over a Voice over IP network given the standard implementations of fax and the methods used to transport modem traffic

Intended Audience

• System Engineers
• Channel Partners/Resellers

Prerequisites

• To fully comprehend the concepts and technologies taught in this course, a working knowledge or the following is essential:
  • LANs
  • WANs
  • IP switching and routing
• Basic internetworking skills taught in the Interconnecting Cisco Network Devices training course, or equivalent knowledge, is considered the minimum knowledge needed for this course.
• Prior experience and knowledge of traditional PSTN operations, requirements of Voice over IP, and a basic understanding of VoIP benefits

Certification

The CVOICE course is recommended as preparation for exam:

• 642-432 CVOICE

This course is part of the Cisco Certified Voice Professional (CCVP)

Publicly scheduled dates, locations, and prices

Contents:

Introduction to Packet Voice Technologies

• Understanding Traditional Telephony
• Understanding Packetised Telephony Networks
• Understanding IP Telephony Applications

Analog and Digital Voice Connections

• Understanding Analog Voice basics
• Understanding Analog-to-Digital Voice Encoding
• Understanding Signaling Systems
• Understanding Fax and Modem over VoIP

Configuring Voice Interfaces

• Configuring Voice Ports
• Adjusting Voice Quality

Voice Dial Peers

• Understanding Call Establishment Principles
• Configuring Dial Peers
• Understanding Special-Purpose Connections
• Building a Scalable Numbering Plan

Introduction to Voice over IP

• Understanding the Requirements of Voice in an IP Internetwork
• Understanding Gateways and Their Roles
• Encapsulating Voice in IP Packets
• Calculating Bandwidth Requirements
• Understanding Security Implications

Voice over IP Signalling and Call Control

• Understanding the Need for Signaling and Call Control
• Configuring H.323
• Configuring SIP
• Configuring MGCP
• Comparing Call Control Models

Improving and Maintaining Voice Quality

• Comparing Voice Quality Measurement Stds
• Understanding VoIP Challenges
• Understanding QoS and Good Design
• Understanding Jitter
• Understanding Delay
• Applying QoS in the Campus
• Understanding QoS Tools in the WAN
• Configuring QoS in the WAN
• Configuring CAC
• Understanding Voice Bandwidth Engineering

Scalable Numbering and Applications