Business Writing — A 2-Day Course
Course Synopsis
- Do you want to create a fantastic first impression with your written communications?
- Are you worried that your writing may come across as bureaucratic, too formal or difficult to understand?
- Do you want to be able to confidently create business emails or letters?
The correspondence we produce is an important part of our image, both as an individual and as an organisation. Our image will suffer if documents are carelessly written or do not support the impression we wish to create. This course will give you confidence in the accuracy and completeness of your written communications, and allow you to make the right impression.
Course Objectives
On completion of this training course, delegates will be able to:
- recognise and use the 4-block structure for a letter
- identify the effectiveness of using powerful words and phrases
- demonstrate the importance of grammar, punctuation and spelling to business correspondence
- apply appropriate e-mail etiquette
- understand the importance of using plain english
- explain the differences between active and passive sentence construction
- recognise how clichés and redundant expressions can have a negative impact on correspondence
- prepare business letters using proven techniques
- Use pyramid thinking to organise complex or large volumes of data into a coherent story
- Prevent mistakes that stop you being understood
Pre-Requisites
- Please bring examples of business writing with you to this workshop (providing there are no confidentiality issues involved).
Intended Audience
This course will benefit anyone who has to write formal and informal business documents and correspondence.
Publicly scheduled dates, locations, and prices
London — £845 (+VAT)
- 23–24 Aug 2010
- 20–21 Sep 2010
- 15–16 Nov 2010
- 15–16 Dec 2010
Manchester — £845 (+VAT)
- 7–8 Sep 2010
- 8–9 Nov 2010
Leeds — £845 (+VAT)
- 6–7 Sep 2010
- 1–2 Nov 2010
Edinburgh — £845 (+VAT)
- 7–8 Oct 2010
