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ISO/IEC 20000 Training Courses From GBdirect

This section of the site contains a comprehensive range of ISO/IEC 20000 training courses.

Courses offered in this topic are as indicated ( Open Public Course Closed In-House Course)

ISO/IEC 20000 is the first worldwide standard specifically aimed at IT Service Management. It describes an integrated set of management processes for the effective delivery of services to the business and its customers.

ISO/IEC 20000 is aligned with and complementary to the process approach defined within ITIL from the Office of Government Commerce (OGC).

ISO/IEC 20000 is increasingly seen as the quality standard for IT Service Management and many companies are striving to adopt ISO/IEC 20000, not only for their own benefit but also to help qualify and choose suppliers and partner organisations.

ISO/IEC 20000 public courses schedule

ISO20000 for Auditors, two days (course outline)

Wokingham — £625 (+VAT)

5–6 Aug 2010

itSMF ISO20000 for Consultants, three days (course outline)

Wokingham — £850 (+VAT)

16–18 Jun 2010

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ISO/IEC 20000 training UK enquiries

UK Training enquiries and feedback form.

ISO/IEC 20000 training UK prices

For publicly scheduled training (individual places), see our UK training schedule.

For current special offers on courses, see our Special Offers section.

In-house training for company groups is charged at a daily rate per group — see our In-House UK Training Guidelines.

Publicly Scheduled Training Locations

We currently run public training courses across the UK including following locations:

London, UK
Leeds, West Yorkshire, UK
Aberdeen, Scotland, UK
Bradford, West Yorkshire, UK
Birmingham, West Midlands, UK
Bournemouth, Dorset, UK
Bristol, South West
Carshalton, Surrey, UK
Chester, North West, UK
Cheshire, North West, UK
Coventry, West Midlands, UK
Crawley, West Sussex, UK
Derby, East Midlands, UK
Dublin, Ireland
Edinburgh, Scotland, UK
Exeter, South West, UK
Glasgow, Scotland, UK
Harrogate, North Yorkshire, UK
Harwell, Oxfordshire, UK
Hinckley, Leicestershire, UK
Lancashire, North West, UK
Liverpool, North west, UK
Maidenhead, Berkshire, UK
Manchester, North West, UK
Milton Keynes, Buckinghamshire, UK
Nottinghamshire, East Midlands, UK
Reading, Berkshire, UK
Sheffield, South Yorkshire, UK
Slough, Berkshire, UK
Stevenage, Hertfordshire, UK
Swindon, South West, UK
Tyne and Wear, North East, UK
Wakefield, West Yorkshire, UK
Wokingham, Berkshire, UK
Wiltshire, South West, UK
Wirral, North West, UK

Most UK public training courses are available on a monthly basis.

Please see the individual course outlines or our public training schedule for details.

In-house (on-site) training locations

We deliver in-house courses at client premises and/or training facilities in any part of the world which is practically and commercially accessible.

Our In-house training guidelines outline our basic requirements and our UK pricing structure. To estimate costs for training in other countries, simply convert to your local currency and then make a rough calculation of our tutor's costs for travelling to and staying at your location.