Interview and Hire the Right People — A 2-Day Course

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Please note that this course is no longer available. Please review our other related courses:

Retired Course; no longer available

Course Synopsis

The selection of staff is not only a costly activity in itself, but marks the beginning of a significant period of investment. By getting the process right, costs are reduced and benefits begin to accrue.

This course will enable you to determine a framework of objective criteria within which to shortlist and select people for jobs. You will also have the opportunity to acquire and practice behavioural interviewing skills.

Course Objectives

After attending this course, delegates will be able to:

Intended Audience

This course is intended for:


You should have a knowledge of current job descriptions and documentation currently used in recruitment to benefit from attending this course.


This course has been retired and is no longer available.

Outline Course Contents

Personal objectives for the course

Personal experiences of interviewing

Interviewing skills self-assessment questionnaire

How do you attract staff and advertise your vacancies?

Legislation relating to recruitment and interviewing

Employment law


Equal opportunities

Guidelines for fair and legal interviews

Good questioning techniques

Objective criteria


Interview structure

Interviewing styles

Listening skills

The impact of non-verbal communication

Giving feedback

Completion of a personal action plan