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Management and Personal Development Training Courses at GBdirect

This section of the site contains a range of Management and Personal Development training courses.

The indented section menu on the left provides links to course outlines for each of our Management and Personal Development training courses.

These Management and Personal Development training courses enable attendees to gain the core skills required to fulfuill their potential and succeed in the workplace and beyond.

Technical staff increasingly find themselves with more responsibilities; working more frequently with non-technical staff, managing teams, and being involved with more people and projects across the workplace. These growing demands require the right combination of both technical ability and personal skills to achieve success and personal satisfaction.

GBdirect is proud to introduce a range of Management and Personal Development training courses. Based on our extensive experience of helping people and organisations work effectively, this leading portfolio provides practical, real-world skills and techniques in five key skills areas: People Management, Personal Development, Management Communications, Business Transformation and Financial Skills.

If you require any information about attending one of these Management and Personal Development training courses, please contact us via the ‘Training Enquiries and Feedback Form’ or by phone on 0800 651 0338.

Personal Development public courses schedule

Art of Amazing Service, two days (course outline)

Central London — £845 (+VAT)

  • 11–12 Aug 2008
  • 13–14 Oct 2008
  • 15–16 Dec 2008

Edinburgh — £845 (+VAT)

  • 5–6 Aug 2008
  • 10–11 Nov 2008

Advanced Consulting Skills, two days (course outline)

Central London — £845 (+VAT)

  • 26–27 Jun 2008
  • 28–29 Aug 2008
  • 20–21 Nov 2008

Assert Yourself and Build Confidence, two days (course outline)

Central London — £845 (+VAT)

  • 12–13 Jun 2008
  • 7–8 Jul 2008
  • 14–15 Aug 2008
  • 18–19 Sep 2008
  • 16–17 Oct 2008
  • 17–18 Nov 2008
  • 17–18 Dec 2008
  • 12–13 Jan 2009
  • 16–17 Feb 2009
  • 16–17 Mar 2009

Manchester — £845 (+VAT)

  • 6–7 Oct 2008
  • 12–13 Jan 2009
  • 20–21 Apr 2009

Bristol — £845 (+VAT)

  • 9–10 Oct 2008
  • 19–20 Jan 2009
  • 20–21 Apr 2009

Swindon — £845 (+VAT)

  • 28–29 Jul 2008

Edinburgh — £845 (+VAT)

  • 9–10 Jun 2008
  • 8–9 Sep 2008
  • 9–10 Dec 2008
  • 15–16 Dec 2008
  • 9–10 Mar 2009

Glasgow — £845 (+VAT)

  • 14–15 Jul 2008

Being a Leader, two days (course outline)

Central London — £845 (+VAT)

  • 7–8 Jul 2008
  • 8–9 Sep 2008
  • 24–25 Nov 2008
  • 19–20 Jan 2009
  • 23–24 Mar 2009
  • 18–19 May 2009

Manchester — £845 (+VAT)

  • 13–14 Oct 2008
  • 2–3 Feb 2009

Swindon — £845 (+VAT)

  • 16–17 Jun 2008
  • 20–21 Oct 2008

Bristol — £845 (+VAT)

  • 16–17 Feb 2009

Edinburgh — £845 (+VAT)

  • 29–30 Sep 2008
  • 20–21 Jan 2009
  • 20–21 Apr 2009

Communicate Effectively, four days (course outline)

Central London — £1450 (+VAT)

  • 21–24 Jul 2008
  • 6–9 Oct 2008
  • 1–4 Dec 2008
  • 2–5 Feb 2009
  • 6–9 Apr 2009

Manchester — £1450 (+VAT)

  • 14–17 Jul 2008
  • 20–23 Oct 2008
  • 26–29 Jan 2009
  • 27–30 Apr 2009

Swindon — £1450 (+VAT)

  • 26–29 Aug 2008
  • 15–18 Dec 2008
  • 10–13 Mar 2009

Coaching for Performance, two days (course outline)

Central London — £845 (+VAT)

  • 24–25 Jul 2008
  • 4–5 Aug 2008
  • 18–19 Sep 2008
  • 13–14 Oct 2008
  • 10–11 Nov 2008
  • 12–13 Jan 2009
  • 23–24 Feb 2009
  • 23–24 Mar 2009
  • 20–21 Apr 2009

Manchester — £845 (+VAT)

  • 14–15 Aug 2008
  • 8–9 Oct 2008
  • 14–15 Jan 2009
  • 16–17 Apr 2009

Bristol — £845 (+VAT)

  • 5–6 Nov 2008
  • 4–5 Feb 2009
  • 7–8 May 2009

Edinburgh — £845 (+VAT)

  • 7–8 Aug 2008
  • 18–19 Nov 2008
  • 2–3 Feb 2009
  • 5–6 May 2009

Finance for Non-Financial Managers, two days (course outline)

Central London — £845 (+VAT)

  • 5–6 Jun 2008
  • 4–5 Aug 2008
  • 9–10 Oct 2008
  • 1–2 Dec 2008
  • 2–3 Feb 2009
  • 6–7 Apr 2009

Milton Keynes — £845 (+VAT)

  • 16–17 Jun 2008
  • 29–30 Sep 2008
  • 23–24 Feb 2009

Bristol — £845 (+VAT)

  • 31 Jul–1 Aug 2008
  • 27–28 Nov 2008
  • 19–20 Mar 2009

Edinburgh — £845 (+VAT)

  • 22–23 May 2008
  • 18–19 Sep 2008
  • 22–23 Jan 2009
  • 7–8 May 2009

Create Positive Relationships, four days (course outline)

Central London — £1450 (+VAT)

  • 19–22 May 2008

Manchester — £1450 (+VAT)

  • 4–7 Aug 2008

Swindon — £1450 (+VAT)

  • 24–27 Jun 2008

Bristol — £1450 (+VAT)

  • 20–23 Oct 2008

Edinburgh — £1450 (+VAT)

  • 15–18 Jul 2008

Facilitate Workshop, two days (course outline)

Central London — £845 (+VAT)

  • 28–29 Aug 2008
  • 6–7 Nov 2008

Glasgow — £845 (+VAT)

  • 14–15 Aug 2008

Consulting Skills, two days (course outline)

Central London — £845 (+VAT)

  • 3–4 Jul 2008
  • 1–2 Sep 2008
  • 3–4 Nov 2008
  • 12–13 Jan 2009
  • 12–13 Mar 2009
  • 7–8 May 2009

Identify and Grow Talent, two days (course outline)

Central London — £845 (+VAT)

  • 19–20 Jun 2008

Interview and Hire the Right People, two days (course outline)

Central London — £845 (+VAT)

  • 29–30 May 2008
  • 26–27 Jun 2008
  • 28–29 Aug 2008
  • 23–24 Sep 2008
  • 9–10 Oct 2008
  • 12–13 Nov 2008
  • 9–10 Dec 2008
  • 27–28 Jan 2009
  • 24–25 Feb 2009
  • 24–25 Mar 2009
  • 21–22 Apr 2009

Manchester — £845 (+VAT)

  • 31 Jul–1 Aug 2008
  • 8–9 Sep 2008
  • 10–11 Mar 2009

Bristol — £845 (+VAT)

  • 30 Jun–1 Jul 2008
  • 3–4 Nov 2008
  • 2–3 Feb 2009
  • 16–17 Apr 2009

Edinburgh — £845 (+VAT)

  • 29–30 Jul 2008
  • 16–17 Sep 2008
  • 12–13 Jan 2009
  • 16–17 Mar 2009

The Art of Influence, two days (course outline)

Central London — £845 (+VAT)

  • 12–13 May 2008
  • 14–15 Jul 2008
  • 18–19 Aug 2008
  • 15–16 Sep 2008
  • 13–14 Oct 2008
  • 10–11 Nov 2008
  • 8–9 Dec 2008
  • 8–9 Jan 2009
  • 12–13 Feb 2009
  • 19–20 Mar 2009
  • 16–17 Apr 2009

Manchester — £845 (+VAT)

  • 26–27 Jun 2008
  • 1–2 Sep 2008
  • 8–9 Dec 2008
  • 12–13 Mar 2009

Bristol — £845 (+VAT)

  • 17–18 Jul 2008
  • 30–31 Oct 2008
  • 15–16 Jan 2009
  • 23–24 Apr 2009

Glasgow — £845 (+VAT)

  • 19–20 Aug 2008
  • 11–12 May 2009

Edinburgh — £845 (+VAT)

  • 26–27 Aug 2008
  • 3–4 Nov 2008
  • 9–10 Feb 2009

Legendary Helpdesks, one day (course outline)

Central London — £395 (+VAT)

  • 8 Aug 2008
  • 27 Oct 2008
  • 19 Jan 2009
  • 17 Apr 2009

Make a Business Case, one day (course outline)

Manchester — £395 (+VAT)

  • 11 Jul 2008

Managing Difficult Situations, two days (course outline)

Central London — £845 (+VAT)

  • 24–25 Jun 2008
  • 12–13 Aug 2008

Manage Outsourced Service Providers, two days (course outline)

Central London — £845 (+VAT)

  • 12–13 Jun 2008
  • 18–19 Sep 2008

Manage Projects Involving 3rd Parties, two days (course outline)

Central London — £845 (+VAT)

  • 9–10 Jun 2008
  • 14–15 Aug 2008
  • 16–17 Oct 2008

Edinburgh — £845 (+VAT)

  • 12–13 Jun 2008

Managing People in Project Environment, three days (course outline)

Central London — £1320 (+VAT)

  • 17–19 Jun 2008
  • 27–29 Aug 2008
  • 22–24 Oct 2008

Edinburgh — £1320 (+VAT)

  • 20–22 Aug 2008

Manage Relationships Enable Change, two days (course outline)

Central London — £845 (+VAT)

  • 10–11 Jul 2008
  • 14–15 Oct 2008

Edinburgh — £845 (+VAT)

  • 31 Jul–1 Aug 2008

Manage the Team, three days (course outline)

Central London — £1225 (+VAT)

  • 9–11 Jul 2008
  • 27–29 Aug 2008
  • 26–28 Nov 2008
  • 21–23 Jan 2009
  • 25–27 Mar 2009
  • 20–22 May 2009

Manchester — £1225 (+VAT)

  • 3–5 Nov 2008
  • 4–6 Mar 2009

Swindon — £1225 (+VAT)

  • 18–20 Jun 2008
  • 22–24 Oct 2008

Bristol — £1225 (+VAT)

  • 18–20 Feb 2009

Edinburgh — £1225 (+VAT)

  • 1–3 Oct 2008
  • 23–25 Feb 2009
  • 18–20 May 2009

Organisational Politics, one day (course outline)

Central London — £395 (+VAT)

  • 25 Jul 2008
  • 27 Oct 2008
  • 21 Jan 2009
  • 23 Apr 2009

Organise Your Time, one day (course outline)

Central London — £395 (+VAT)

  • 16 May 2008
  • 23 Jun 2008
  • 25 Jul 2008
  • 21 Aug 2008
  • 8 Sep 2008
  • 15 Oct 2008
  • 17 Nov 2008
  • 10 Dec 2008
  • 7 Jan 2009
  • 18 Feb 2009
  • 18 Mar 2009
  • 15 Apr 2009

Manchester — £395 (+VAT)

  • 8 Aug 2008
  • 10 Nov 2008
  • 6 Feb 2009

Swindon — £395 (+VAT)

  • 23 Jun 2008

Bristol — £395 (+VAT)

  • 27 May 2008
  • 16 Jul 2008
  • 7 Nov 2008
  • 23 Feb 2009

Edinburgh — £395 (+VAT)

  • 14 May 2008
  • 11 Aug 2008
  • 17 Nov 2008
  • 11 Feb 2009

Process Redesign, two days (course outline)

Central London — £845 (+VAT)

  • 18–19 Aug 2008

Project Management for Non-Project Managers, one day (course outline)

Central London — £395 (+VAT)

  • 30 May 2008
  • 22 Jul 2008
  • 9 Oct 2008

Persuasive Negotiations, two days (course outline)

Central London — £845 (+VAT)

  • 14–15 Jul 2008

Glasgow — £845 (+VAT)

  • 21–22 Aug 2008

Present with Impact, two days (course outline)

Central London — £845 (+VAT)

  • 12–13 May 2008
  • 5–6 Jun 2008
  • 7–8 Jul 2008
  • 14–15 Aug 2008
  • 18–19 Sep 2008
  • 14–15 Oct 2008
  • 10–11 Nov 2008
  • 1–2 Dec 2008
  • 14–15 Jan 2009
  • 10–11 Feb 2009
  • 16–17 Mar 2009
  • 20–21 Apr 2009

Manchester — £845 (+VAT)

  • 18–19 Aug 2008
  • 6–7 Nov 2008
  • 19–20 Feb 2009

Edinburgh — £845 (+VAT)

  • 27–28 May 2008
  • 1–2 Sep 2008
  • 24–25 Nov 2008
  • 16–17 Feb 2009

Bristol — £845 (+VAT)

  • 19–20 Jun 2008
  • 21–22 Aug 2008
  • 4–5 Dec 2008
  • 9–10 Mar 2009

Structured Business Communications, one day (course outline)

Central London — £395 (+VAT)

  • 30 May 2008
  • 18 Jul 2008
  • 17 Sep 2008
  • 19 Nov 2008
  • 23 Jan 2009
  • 18 Mar 2009
  • 18 May 2009

Manchester — £395 (+VAT)

  • 29 Aug 2008
  • 15 Apr 2009

Edinburgh — £395 (+VAT)

  • 15 Jul 2008
  • 4 Nov 2008
  • 3 Mar 2009

Stepping up to Management, four days (course outline)

Central London — £1450 (+VAT)

  • 1–4 Jul 2008

Manchester — £1450 (+VAT)

  • 10–13 Jun 2008

Solve Problems and Make Decisions, two days (course outline)

Central London — £845 (+VAT)

  • 2–3 Jun 2008
  • 4–5 Sep 2008

Speed Reading, one day (course outline)

Central London — £395 (+VAT)

  • 23 Jun 2008
  • 22 Sep 2008
  • 26 Jan 2009
  • 20 Apr 2009

The Secret of Success, two days (course outline)

Central London — £845 (+VAT)

  • 27–28 Aug 2008
  • 12–13 Nov 2008
  • 17–18 Feb 2009
  • 12–13 May 2009

Transforming Business Processes, three days (course outline)

Central London — £1225 (+VAT)

  • 20–22 May 2008
  • 17–19 Sep 2008
  • 5–7 Nov 2008

Technical Team Leading, five days (course outline)

Central London — £1650 (+VAT)

  • 9–13 Jun 2008
  • 21–25 Jul 2008
  • 17–21 Nov 2008
  • 9–13 Feb 2009
  • 27 Apr–1 May 2009

Manchester — £1650 (+VAT)

  • 22–26 Sep 2008
  • 9–13 Feb 2009

Bristol — £1650 (+VAT)

  • 26–30 Jan 2009
  • 18–22 May 2009

Edinburgh — £1650 (+VAT)

  • 23–27 Jun 2008
  • 15–19 Sep 2008
  • 26–30 Jan 2009
  • 11–15 May 2009

Understand People and Conflict, three days (course outline)

Central London — £1225 (+VAT)

  • 21–23 May 2008

Manchester — £1225 (+VAT)

  • 23–25 Jun 2008

Edinburgh — £1225 (+VAT)

  • 23–25 Jul 2008

Write for Results, two days (course outline)

Central London — £845 (+VAT)

  • 15–16 May 2008
  • 29–30 May 2008
  • 21–22 Aug 2008
  • 27–28 Oct 2008
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Personal Development training UK enquiries

UK Training enquiries and feedback form.

Personal Development training UK prices

For publicly scheduled training (individual places), see our UK training schedule.

In-house training for company groups is charged at a daily rate per group — see our In-House UK Training Guidelines.

Publicly Scheduled Training Locations

We currently run public training courses in the following locations:

  • London, UK
  • Leeds, West Yorkshire, UK
  • Birmingham, West Midlands, UK
  • Carshalton, Surrey, UK
  • Chester, North West, UK
  • Coventry, West Midlands, UK
  • Edinburgh, Scotland, UK
  • Glasgow, Scotland, UK
  • Harwell, Oxfordshire, UK
  • Manchester, North West, UK
  • Milton Keynes, Buckinghamshire, UK
  • Newark, Nottinghamshire, UK
  • Reading, Berkshire, UK
  • Slough, Berkshire, UK
  • Stevenage, Hertfordshire, UK
  • Wakefield, West Yorkshire, UK
  • Wokingham, Berkshire, UK

Most UK public training courses are available on a monthly basis.

Please see the individual course outlines or our public training schedule for details.

In-house (on-site) training locations

We deliver in-house courses at client premises and/or training facilities in any part of the world which is practically and commercially accessible.

Our In-house training guidelines outline our basic requirements and our UK pricing structure. To estimate costs for training in other countries, simply convert to your local currency and then make a rough calculation of our tutor's costs for travelling to and staying at your location.
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Management and Personal Development
Achieve Higher Self-Esteem
Advanced Presentation Skills
Art of Amazing Service
Art of Influence
Assert Yourself
Being a Leader
Chairing and Managing Meetings
Client Focussed Reception
Coaching for Performance
Communicate Effectively
Concise Minute Taking
Conflict Resolution
Consulting Skills
Consulting Skills Advanced
Create Positive Relationships
Customer Care for Helpdesks
Customer Care over Telephone
Customer Care via Email
Dealing with Challenging Customers
Delivering Customer Service Excellence
Facilitate Workshop
Finance for Non-Financial Managers
Identify and Grow Talent
Image for Impact
Internal Consultancy Skills
Internal Customer Service Excellence
Interview Hire Right People
Legendary Helpdesks
Make a Business Case
Making an Impact at Meetings
Manage Outsourced Service Providers
Manage Projects w/ 3rd Parties
Manage Relationships Enable Change
Manage the Team
Managers Role in Customer Service
Managing Difficult Situations
Managing People in Project Environment
Managing Stress
Maximise Customer Satisfaction
Mentoring Skills
Mind Mapping Workshop
Motivate Your Team
Negotiate to Win-Win
On Job Training
Organisational Politics
Organise Your Time
Persuasive Negotiations
Present with Impact
Process Redesign
Project Management Intro
Project Management Non-Project Managers
Report Writing for Business
Report Writing for IT Pro's
Responding to Organisational Change
Secret of Success
Skills for Office Professional
Solve Problems Make Decisions
Speed Reading
Stepping up to Management
Structured Business Communications
Technical Team Leading
Train the IT Trainer
Train the Trainer
Transforming Business Processes
Understand People and Conflict
Working Smarter at Home
Working in Partnership with Your Manager
Write for Results
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West Yorkshire Office

GBdirect Ltd
Training Division
Bradford Design Exchange
34 Peckover Street
BRADFORD
BD1 5BD
West Yorkshire
United Kingdom

training@gbdirect.co.uk

Training: 0800 651 0338
General: +44 (0)870 200 7273
Finance: +44 (0)1353 615 174

Please call between 0900 and 1700 (UK time) on Monday to Friday

South East Regional Office

GBdirect Ltd
Training Division
18 Lynn Rd
ELY
CB6 1DA
Cambridgeshire
United Kingdom

training@gbdirect.co.uk

Training: 0800 651 0338
General: +44 (0)870 200 7273
Finance: +44 (0)1353 615 174

Please call between 0900 and 1700 (UK time) on Monday to Friday

Please note:
Non-training enquiries should be directed, initially, to our UK national office in Bradford (West Yorkshire), even if the enquiry concerns services delivered in London or South/East England. Clients in London and the South East will typically be handled by staff working in the London or Cambridge areas.