Making an Impact at Meetings — A 1-Day Course

 Closed In-House Course

Course Synopsis

Presenting your views and recommendations requires high-level communications skills and personal confidence in order to get your message across clearly.

This course will enable you to generate contributions that make a difference as well as presenting yourself in a professional manner.

The course will be highly participative using practical exercises along with observation, feedback and trainer input.

Anyone who is new to attending meetings or wants to improve their existing meeting skills will benefit from attending this course.

Course Objectives

Delegates will learn how to:

• Clarify your specific role in relation to each agenda item
• Identify potential opposition prior to a meeting
• Prepare your contributions to ensure maximum influence over discussions
• Use the dimensions of self-esteem to create a 'feel good' factor among the group
• Build personal credibility
• Use body language to communicate and influence
• Respond effectively when asked difficult questions
• Recognise the role and responsibilities of the chairperson
• State the unique challenges and effective behaviours when attending remote/global meetings

Outline Course Contents

Establish personal objectives for the course

Review the five types of meeting

The differences between good and poor meetings

Barriers to communication in meetings

The role and responsibilities of a chairperson

Building confidence using the dimensions of self esteem

Levels of communication

The conversation cycle

Effective and non-effective listening

Questioning techniques

What is assertiveness?

Assertiveness techniques

Influencing strategies

Using positive language

The impact of body language

Attending the meeting

Completion of a personal action plan