Microsoft Course 2400 - Implementing And Managing Microsoft Exchange Server 2003 — A 5-Day Course
Please note that this course is no longer available. Please see our Training Homepage for currently available courses.
This five-day, instructor-led M2400 course provides delegates with the knowledge and skills that are needed to update and support a reliable, secure messaging infrastructure. This infrastructure is used for creating, storing, and sharing information by using Microsoft Exchange Server 2003 in a medium-sized to large-sized (250 to 5,000 seats) messaging environment. This course offers a significant amount of hands-on practices, discussions, and assessments that assist students in becoming proficient in the skills that are needed to update and support Exchange Server 2003.
On completion of this M2400 Exchange Server 2003 course, delegates should be able to:
- Perform a clean installation of Microsoft Exchange Server 2003 and verify that the installation was successful
- Describe the process for upgrading to Exchange Server 2003 from Exchange 2000
- Configure and manage Exchange Server 2003
- Manage interoperability between Exchange Server 2003 and Exchange 2000
- Secure Exchange Server 2003
- Manage recipients
- Manage public folders
- Manage address lists
- Implement and manage client access with Internet protocols
- Manage client configuration and connectivity
- Manage routing
- Manage mobile devices with Exchange Server 2003
- Manage data storage and hardware resources
- Plan for disaster and disaster recovery
- Back up and restore Exchange
- Perform preventive maintenance
- Migrate users from Exchange Server 5.5 to a separate Exchange Server 2003 organization
This course is intended for messaging support professionalswho work in medium-to-large environments (250 to 5,000 seats) with multiplephysical locations, mixed-client connection protocols, and wireless andInternet messaging connectivity.
Before attending this Microsoft Exchange Server 2003 course, delegates should have:
- Working knowledge of Microsoft Windows Server™ 2003.
- Working knowledge of networking, including Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), and Internet Information Services (IIS).
- Working knowledge of Internet protocols, including Post Office Protocol version 3 (POP3) or Internet Message Access Protocol version 4 (IMAP4), Simple Mail Transfer Protocol (SMTP), Hypertext Transfer Protocol (HTTP), and Network News Transfer Protocol (NNTP).
- In addition, it is recommended, but not required, that students have completed:
- Course 2274: Managing a Microsoft Windows Server 2003 Environment, or equivalent knowledge
- Course 2275: Maintaining a Microsoft Windows Server 2003 Environment, or equivalent knowledge
- Course 2276: Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts, or equivalent knowledge
- Knowledge of Exchange Server 5.5 or Exchange 2000 Server is beneficial but not necessary.
This course will help the student prepare for the following Microsoft Certified Professional exam:
- Exam 70-284: Implementing and Managing Microsoft Exchange Server 2003
The student kit includes a comprehensive workbook and other necessary materials for this class.
This course has been retired and is no longer available.
Outline Course Contents
Introduction to Exchange Server 2003
This module provides an overview of how Exchange Server components interact to provide a stable, reliable messaging environment. This module provides an introduction to many of the topics covered in detail in later modules in the course.
- Introduction to the Exchange Server 2003 Architecture
- Exchange Clients Overview
Installing Exchange Server 2003
This module explains how to plan for an installation of Exchange Server 2003, and how to install Exchange Server 2003. The module also explains how to install and use Exchange Server management utilities.
- Preparing to Install Exchange Server 2003
- Exchange Server 2003 Installation Tasks
- Exploring the Exchange Management Tools
Securing Exchange Server 2003
This module explains how to secure the server running Exchange Server 2003. This involves reducing the attack surface on the Exchange servers by using Security templates and the Security Configuration Wizard, protecting against unsolicited commercial e-mail (spam), and setting appropriate administrative permissions.
- Reducing the Server Attack Surface
- Maintaining Message Hygiene
- Configuring Administrative Permissions
This module describes Exchange Server recipients and explains the messaging capabilities of various Active Directory directory service groups. It then teaches how to manage mailboxes and mail-enabled groups and how to create, delete, and modify users and contacts.
- Managing Exchange Recipients
- Managing Mailboxes
- Managing Mail-Enabled Groups
Managing Active Directory Integration
This module explains the relationship between Active Directory and an Exchange Server 2003 organization. Topics discussed include how Exchange servers communicate with and depend on Active Directory information. The module also explains how to perform Active Directory tasks that directly influence Exchange Server configuration.
- Understanding the Integration of Exchange and Active Directory
- Configuring Exchange Server Communications with Active Directory
- Configuring Recipient Policies and the Recipient Update Service
- Managing Address Lists
Managing Public Folders
This module explains how to manage public folders. Managing public folders involves managing public folder data and network access to public folders.
- Managing Public Folder Data
- Managing Access to Public Folders
- Managing Public Folder Replication
- Configuring Full-Text Indexing
Implementing Outlook Web Access
The module describes how to successfully implement Outlook Web Access. Topics discussed include best practices for configuring Outlook Web Access and guidelines for properly securing a remote Web access infrastructure.
- Introducing Outlook Web Access
- Securing Outlook Web Access
Securing OWA with the Outlook Web Access Web Administration Tool
Implementing a Front-End/Back-End Exchange Server Topology
This module introduces the Internet protocols that you can use to access Exchange Server. It explains the concepts and tasks that are involved in implementing and managing remote user access to Exchange Server by using Internet protocols. It also explains how to implement and secure front-end and back-end Exchange servers that can be used to access user data from remote locations through secure connections.
- Introducing Front-End and Back-End Servers
- Implementing a Front-End and Back-End Server Topology
- Securing a Front-End and Back-End Server Topology
Managing Client Connections to Exchange Server 2003
This module introduces client configuration and connectivity concepts. It also demonstrates the common tasks that are associated with configuring and customizing Outlook 2003, configuring connectivity for Exchange server clients, and understanding the mobility features of Exchange Server 2003.
- Selecting an Exchange Server 2003 Client
- Connecting to Exchange Server 2003
- Using S/MIME to Secure E-Mail Content
- Managing Mobile Services
Managing Message Routing
This module explains the concepts and tasks that are involved in configuring routing in an Exchange Server organization and managing connectivity to the Internet. The module focuses on how to configure the SMTP virtual servers and SMTP connectors.
- Understanding Exchange Server Message Flow
- Configuring SMTP Virtual Servers
- Understanding Message Routing in Exchange Server
- Configuring Routing in an Exchange Server Organization
- Exploring Link State Information
Managing Data Storage and Hardware Resources
This module explains how Exchange Server 2003 stores data and what storage technologies it uses. The module also explains how to manage data storage, disk space, and hardware upgrades.
- Managing Stores and Storage Groups
- Understanding Exchange Server Data Storage
- Managing Disk Space
- Optimizing Hardware Resources
Planning for and Recovering from Disasters
This module discusses how to create a disaster recovery plan and how to perform a backup and a restore for Exchange Server 2003.
- Planning for Disaster Recovery
- Backing Up Exchange Server 2003
- Restoring Exchange Server 2003 Data
- Restoring Exchange Server 2003 Servers
Performing Preventive Maintenance
This module teaches how to conduct daily, scheduled, and on-demand Exchange Server maintenance tasks.
- Performing Daily Exchange Server 2003 Maintenance
- Performing Scheduled Exchange Server 2003 Maintenance
- Performing On-Demand Exchange Server 2003 Maintenance
Migrating Users from Exchange Server 5.5 to Exchange Server 2003
This module describes how to migrate the Exchange Server 5.5 messaging system of a company running a Microsoft Windows NT 4.0 domain into the Exchange Server 2003 messaging system of another company running Windows Server 2003 and Active Directory.
- Identifying a Migration Strategy
- Performing Pre-Migration Steps
- Migrating Exchange Server Data