Microsoft Course 2400 - Implementing And Managing Microsoft Exchange Server 2003 — A 5-Day Course

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Course Synopsis

Please note that this course is no longer available. Please see our Training Homepage for currently available courses.

This five-day, instructor-led M2400 course provides delegates with the knowledge and skills that are needed to update and support a reliable, secure messaging infrastructure. This infrastructure is used for creating, storing, and sharing information by using Microsoft Exchange Server 2003 in a medium-sized to large-sized (250 to 5,000 seats) messaging environment. This course offers a significant amount of hands-on practices, discussions, and assessments that assist students in becoming proficient in the skills that are needed to update and support Exchange Server 2003.

Course Objectives

On completion of this M2400 Exchange Server 2003 course, delegates should be able to:

Intended Audience

This course is intended for messaging support professionalswho work in medium-to-large environments (250 to 5,000 seats) with multiplephysical locations, mixed-client connection protocols, and wireless andInternet messaging connectivity.

Course Prerequisites

Before attending this Microsoft Exchange Server 2003 course, delegates should have:


This course will help the student prepare for the following Microsoft Certified Professional exam:

Course Materials

The student kit includes a comprehensive workbook and other necessary materials for this class.


This course has been retired and is no longer available.

Outline Course Contents

Introduction to Exchange Server 2003

This module provides an overview of how Exchange Server components interact to provide a stable, reliable messaging environment. This module provides an introduction to many of the topics covered in detail in later modules in the course.

Installing Exchange Server 2003

This module explains how to plan for an installation of Exchange Server 2003, and how to install Exchange Server 2003. The module also explains how to install and use Exchange Server management utilities.

Securing Exchange Server 2003

This module explains how to secure the server running Exchange Server 2003. This involves reducing the attack surface on the Exchange servers by using Security templates and the Security Configuration Wizard, protecting against unsolicited commercial e-mail (spam), and setting appropriate administrative permissions.

Managing Recipients

This module describes Exchange Server recipients and explains the messaging capabilities of various Active Directory directory service groups. It then teaches how to manage mailboxes and mail-enabled groups and how to create, delete, and modify users and contacts.

Managing Active Directory Integration

This module explains the relationship between Active Directory and an Exchange Server 2003 organization. Topics discussed include how Exchange servers communicate with and depend on Active Directory information. The module also explains how to perform Active Directory tasks that directly influence Exchange Server configuration.

Managing Public Folders

This module explains how to manage public folders. Managing public folders involves managing public folder data and network access to public folders.

Implementing Outlook Web Access

The module describes how to successfully implement Outlook Web Access. Topics discussed include best practices for configuring Outlook Web Access and guidelines for properly securing a remote Web access infrastructure.

Securing OWA with the Outlook Web Access Web Administration Tool

Implementing a Front-End/Back-End Exchange Server Topology

This module introduces the Internet protocols that you can use to access Exchange Server. It explains the concepts and tasks that are involved in implementing and managing remote user access to Exchange Server by using Internet protocols. It also explains how to implement and secure front-end and back-end Exchange servers that can be used to access user data from remote locations through secure connections.

Managing Client Connections to Exchange Server 2003

This module introduces client configuration and connectivity concepts. It also demonstrates the common tasks that are associated with configuring and customizing Outlook 2003, configuring connectivity for Exchange server clients, and understanding the mobility features of Exchange Server 2003.

Managing Message Routing

This module explains the concepts and tasks that are involved in configuring routing in an Exchange Server organization and managing connectivity to the Internet. The module focuses on how to configure the SMTP virtual servers and SMTP connectors.

Managing Data Storage and Hardware Resources

This module explains how Exchange Server 2003 stores data and what storage technologies it uses. The module also explains how to manage data storage, disk space, and hardware upgrades.

Planning for and Recovering from Disasters

This module discusses how to create a disaster recovery plan and how to perform a backup and a restore for Exchange Server 2003.

Performing Preventive Maintenance

This module teaches how to conduct daily, scheduled, and on-demand Exchange Server maintenance tasks.

Migrating Users from Exchange Server 5.5 to Exchange Server 2003

This module describes how to migrate the Exchange Server 5.5 messaging system of a company running a Microsoft Windows NT 4.0 domain into the Exchange Server 2003 messaging system of another company running Windows Server 2003 and Active Directory.