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Microsoft Course - Microsoft Operations Manager (MOM) 2005 - Operator — A 1-Day Course

Open Public Course

Closed In-House Course

Course Synopsis

This course is designed for IT support staff who will be using MOM 2005 to monitor server health, process alerts, and diagnose and resolve problems. The course is written for IT support professionals who currently support Microsoft servers, such as Active Directory domain controllers, or Exchange servers, and will now use MOM as a management tool to monitor server health, process alerts, and diagnose and resolve problems. It may also be of interest to non technical support staff to gain an overview of the MOM product and see how it can be used in their environment.

The course will be delivered as an interactive lecture including many hands-on exercises, which guide the students through the alert resolution process and the Operators Console.

Intended Audience

This course is not suitable for the MOM Architects, or staff resonsible for the day to day maintenance of MOM itself. They would be better suited by attending the MS2287 and 'Microsoft Operations Manager 2005 - Advanced Administration' course.

Course Prerequisites

Before attending this course, students should have the following prerequisites:

Previous experience in supporting Windows server systems, using the Event logs, and the performance console is expected.

Outline Course Contents

A MOM overview

Management groups, management servers, managed computers, and management packs - definitions of MOM components
How MOM components fit together
The different MOM consoles
MOM security restrictions

Monitoring Servers with MOM

How MOM evaluates server health
Meanings of the different health states
State and Diagram views
Performance monitoring
How MOM heatbeating actually works
Customising the Operators console

Diagnosing and Resolving alerts with MOM

Alerts and events
MOM notifications
Maintaining the MOM knowledge base
Using MOM tasks for diagnostics and to resolve problems

MOM Reporting

How the System Center Data Warehouse is populated
Running standard MOM reports

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Operations Manager training UK enquiries

UK Training enquiries and feedback form.

Operations Manager training UK prices

For publicly scheduled training (individual places), see our UK training schedule.

In-house training for company groups is charged at a daily rate per group — see our In-House UK Training Guidelines.

Publicly Scheduled Training Locations

We currently run public training courses in the following locations:

London, UK
Leeds, West Yorkshire, UK
Birmingham, West Midlands, UK
Carshalton, Surrey, UK
Chester, North West, UK
Coventry, West Midlands, UK
Edinburgh, Scotland, UK
Glasgow, Scotland, UK
Harwell, Oxfordshire, UK
Manchester, North West, UK
Milton Keynes, Buckinghamshire, UK
Newark, Nottinghamshire, UK
Reading, Berkshire, UK
Slough, Berkshire, UK
Stevenage, Hertfordshire, UK
Wakefield, West Yorkshire, UK
Wokingham, Berkshire, UK

Most UK public training courses are available on a monthly basis.

Please see the individual course outlines or our public training schedule for details.

In-house (on-site) training locations

We deliver in-house courses at client premises and/or training facilities in any part of the world which is practically and commercially accessible.

Our In-house training guidelines outline our basic requirements and our UK pricing structure. To estimate costs for training in other countries, simply convert to your local currency and then make a rough calculation of our tutor's costs for travelling to and staying at your location.

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West Yorkshire Office

GBdirect Ltd
Training Division
Bradford Design Exchange
34 Peckover Street
BRADFORD
BD1 5BD
West Yorkshire
United Kingdom

training@gbdirect.co.uk

Training: 0800 651 0338
General: +44 (0)870 200 7273
Finance: +44 (0)1353 615 174

Please call between 0900 and 1700 (UK time) on Monday to Friday

South East Regional Office

GBdirect Ltd
Training Division
18 Lynn Rd
ELY
CB6 1DA
Cambridgeshire
United Kingdom

training@gbdirect.co.uk

Training: 0800 651 0338
General: +44 (0)870 200 7273
Finance: +44 (0)1353 615 174

Please call between 0900 and 1700 (UK time) on Monday to Friday

Please note:
Non-training enquiries should be directed, initially, to our UK national office in Bradford (West Yorkshire), even if the enquiry concerns services delivered in London or South/East England. Clients in London and the South East will typically be handled by staff working in the London or Cambridge areas.