BCS Certificate in Software Asset Management Essentials — A 3 day course

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This course covers the Software Asset Management (SAM) processes as described in the SAM module with IT Infrastructure Library (ITIL®) and closely follows the ISO 19770-1:2006 Standard.

The qualification also considers the interdependencies between ITIL Service Management principles in general and SAM. By the end of the course, delegates will have a clear understanding of all the key componenets of SAM best practice and be able to return to their organisation and make a significant contribution to the SAM process.

The course will enable delegates to confidently sit the multiple choice BCS Certificate in Software Asset Management Essentials exam which is taken on the final afternoon of the course.

The Software Asset Management Essentials course is a mixture of traditional classroom training, syndicate exercises, mock exams and group discussions. There is a small amount of evening work which is mainly the revision of the comprehensive courseware notes.


On completion of this course delegates will be able to:


SAM: Introduction, Principles and Impacts

Business Case for SAM

SAM Roles and Responsibilities

The SAM Process

Implementation of SAM

Tools and Techniques


Interfaces and Dependencies

Publicly scheduled dates, locations, and prices

A schedule of dates for this subject is not currently available. Please call 0333 210 0140 or use our contact form to enquire about places and availability.

Suitable For

The course will benefit anyone who is involved or is about to be involved in the SAM process e.g. IT Managers (and others working in the IT department), IT Auditors and Software Compliance Officers.


Candidates should have 1-2 years experience in IT and be involved in the management or procurement of software. They should also have a good awareness of IT Service Management terminology and concepts.

Candidates will be greatly advantaged if they already hold the ITIL® Foundation Certificate in IT Service Management.

It is essential you obtain the following book before attending the course: ITIL® v3 Guide to Software Asset Management (ISBN 978-0-11-331106-4).


After taking the course delegates will be able to sit a formal 1 hour examination set by BCS.

The examination will comprise of 40 multiple choice questions and students will need to obtain a pass mark of at least 26/40 to pass the examination.

The exam fee is included in the course price.

* ITIL® is a registered trade mark of AXELOS Limited.