Integrating Cisco Unified Communications Applications (CAPPS8) — A 5 day course

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Integrating Cisco Unified Communications Applications (CAPPS) v8.0 teaches learners the integration options of Cisco Unified Presence, Cisco Unity Express, and Cisco Unity Connection.

It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified Presence and Cisco Unified Personal Communicator integration options with Cisco Unified Communications Manager.


After completing this training course the student will be able to:


Course Introduction

Introduction to Voice Mail

Cisco Unity Connection in a Cisco Unified Communications Manager Environment

Cisco Unity Express Implementation in Cisco Unified Communications Manager Express Environment

Voice Profile for Internet Mail Implementation

Cisco Unified Presence Implementation

Publicly scheduled dates, locations, and prices

A schedule of dates for this subject is not currently available. Please call 0333 210 0140 or use our contact form to enquire about places and availability.

Suitable For

Channel Partner / Reseller / Customer / Employee


The knowledge and skills that a learner must have before attending this course are as follows:

Prior attendance of ICOMM, and CIPT1 is recommended.


This training course is recommended as preparation for exam:

This course is associated with the CCNP Voice Certification.