Implementing Cisco Unified Communications Voice over IP and QoS v8.0 (CVOICE) — A 5 day course

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Implementing Cisco Voice Communications and QoS (CVOICE) v8.0 teaches learners about voice gateways, characteristics of VoIP call legs, dial plans and their implementation, basic implementation of IP phones in Cisco Unified Communications Manager Express environment and essential information about gatekeepers and Cisco Unified Border Element.

The course provides the learners with voice-related QoS mechanisms that are required in Cisco Unified Communications networks.


After completing the CVOICE course, students will be able to:


Course Introduction

Introduction to Voice Gateways

VoIP Call Legs

Cisco Unified Communications Manager Express Endpoints Implementation

Dial Plan Implementation

Gatekeeper and Cisco Unified Border Element Implementation

Quality of Service

Publicly scheduled dates, locations, and prices

A schedule of dates for this subject is not currently available. Please call 0333 210 0140 or use our contact form to enquire about places and availability.

Suitable For

The primary audience for this course is as follows:

The secondary audience for this course is as follows:


The knowledge and skills that a learner must have before attending this course are as follows:


The CVOICE v8.0 course is recommended as preparation for exam:

This course is part of the CCNP Voice Certification path.