ITIL® Managing Across the Lifecycle — A 5 day course

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Retired Course; no longer available


This course is no longer available from GBdirect.

The intent of the Managing across the Lifecycle (MALC) qualification is to give candidates the skills to support an organization's service delivery by bridging the service lifecycle stages.

The qualification demonstrates that candidates have learned the value of one combined service management practice as opposed to separate subject areas.

ITIL® processes and practices, as learnt from the lifecycle and capability streams of the intermediate certificates, are put into a context of delivering this value.

The ITIL® Intermediate Qualification in Managing across the Lifecycle Certificate is the final module in the Service Lifecycle and/or Service Capability modules that lead to the ITIL® Expert in Service Management.


This course is the final step in achieving the ITIL® Expert qualification



This course has been retired and is no longer available.

Suitable For


Candidates must have a total of at least 17 credits:

Documentary evidence of all credits must be presented by candidates for the MALC qualification. Failure to comply with these pre-requisites will result in candidates results being withheld by the BCS.

Candidates will be provided with a case study prior to attending the course by email. Success on the course will be enhanced by close attention to the pre-reading materials. It is recommended that candidates spend at least 28 hours reviewing both their ITIL® Foundation and Intermediate course material prior to attending the MALC course.


The exam is included in the course and taken on the last day.

* ITIL® is a registered trade mark of AXELOS Limited.